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Client Services Manager - Programmatic at Meredith Operations Corporation in Liberty, New York

Posted in Management 30+ days ago.





Job Description:

Job Title

Client Services Manager - Programmatic

Job Description

Client Services Manager, Programmatic

The Client Services Manager for Programmatic acts as an internal sales representative responsible for the conceiving and managing of programmatic marketing initiatives as well as organizing support of all related programs and associated revenue pre- and post-sale. This includes media plan/deal description creation, working with the analyst on campaign implementation, reviewing and disseminating reporting for clients and internal action items, program retention and renewal, and ensuring prompt and proper resolution of advertiser business issues. This position will also work closely with the Programmatic Analyst, Programmatic Sales Director and Programmatic Sales VP.

Responsibilities:


  • Media plan/deal description creation, develop media plans and presentations in line with strategic marketing goals.

  • Work with the analyst on campaign implementation to ensure accurate impression, performance and revenue delivery.

  • Take a leadership role to coordinate efforts between other cross-functional teams as necessary (implementation of new products and custom elements). Position interfaces with Sales, Marketing, Engineering, Creative, HTML and Site Operations departments. Internal coordination with both direct sales pods and other teams.

  • Maximize campaign performance and company revenue by working with analyst to prepare reports, analyze data (performance and delivery), prepare recommendations, and initiate tactical optimizations to further increase success rate and renew/grow current business.

  • Reduce account attrition by ensuring program goals are met and exceeded.

  • Client communication (among other things, regarding deal management, optimization and enhancement opportunities)

  • Deal building (Deal ID creation)

  • Account strategy and execution (in concert with the Director)

Requirements


  • 4-year degree required; marketing or business degree preferred. Additional digital marketing or sales experience may substitute for relevant education on a year-for-year basis.

  • Minimum of 2 years of marketing, sales and/or account management experience; including one year of programmatic digital advertising experience. Project management experience a plus.

  • Possess excellent organizational, interpersonal, and influential written and verbal communication skills. Ability to quickly form relationships usually by telephone or email.

  • Ability to collaborate cross-functionally; ability to exercise judgment and flexibility in balancing program requirements, milestones, and keeping people and projects moving on schedule.

  • Ability to prioritize clients and deals and focus time where needed most.

  • High attention to detail. Strong analytical, quantitative and strategic problem solving. Excellent grammar, spelling and proofreading skills.

  • Positive and confident disposition when responding to frequent deadlines for multiple customers (internal and external).

  • High degree of proficiency in MS Office products. Ability to use databases. Excellent working knowledge of Excel, Word, PowerPoint, Outlook and the Internet.

  • Demonstrated ability to quickly build positive team relationships.

  • Be able to think strategically and act tactically. Willing to roll up your sleeves and do what needs to be done.

  • Uphold and evangelize Meredith core culture values and the Meredith brand values in every day responsibilities.

  • Be a problem-solver, not just a problem alerter. Problem alerters are a dime a dozen. It is easy to sit around and point out the flaws of any system, product or organization. Meredith needs problem solvers. Problem solvers are the real innovators in this world.

  • Be humble.

It is the policy of Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Meredith will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailingMeredith.Human.Resources@meredith.com.

Meredith requires employees entering its workplaces or performing work offsite to verify and provide proof of full COVID-19 vaccination. This is a condition of employment unless an applicant is eligible, under applicable law, for a medical or religious accommodation, or as otherwise required under applicable law.

Meredith participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

#NMG#
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