Police Service Specialist at City of Ann Arbor in Ann Arbor, Michigan

Job Description:

The Police Service Specialist opportunity is part of our progression process which gives you opportunities to grow in pay as you grow in your job knowledge.  The benefits offered to city employees are some of the best for municipalities in Michigan. We invite you to apply for this great opportunity!

The Police Service Specialist position is represented by the PSS union and includes: Level I, II, III, IV,  V, VI and VII.

• Entry level starting pay at Level I is $23.79/hour or $49,483.20 annually per the negotiated current PSS Union Contract.  Over the span of your career with the Ann Arbor Police Department, employees in this position will have the potential to make up to $28.26/hour or $58,780.80 annually per the negotiated current Union contract.


• The city has a progression process that allows an employee to promote to higher job duty levels and higher pay after the union 6-month probation, by demonstrating additional technical competencies, knowledge and skills for each level during your career with the City while learning at your own pace.


• In addition to increasing your hourly pay  through the progression process,  you will receive an annual Increase in pay as negotiated by the PSS Union Contract.

Please reference the PSS collective bargaining agreement located at: https://www.a2gov.org/departments/Human-Resources/Pages/Compensation-and-Contracts.aspx

Essential Responsibilities

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  Interact professionally with the public, answer telephones and provide general information

  
  


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  Interview people, take written reports, conduct limited preliminary investigations for reports taken and follow-up contact as appropriate

  
  

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  Receive, track and record traffic complaints, enter same into Access and follow-up with citizens with results

  
  


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  Receive, track and record nuisance, ordinance and other quality of life complaints via CityWorks, maintain statistics and follow-up with citizens with results

  
  

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  Disseminate crime information to police officers as requested and to the public as directed by supervisors

  
  


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  Analyze data from various records management systems to identify patterns and trends in criminal activity (Crime Analysis & Statistics)

  
  

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  Act as liaison with Ann Arbor Public Schools regarding school traffic problems

  
  


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  Coordinate the crossing guard program, supporting the Special Services Sergeant in the hiring, annual on-boarding, training and assignment of crossing guards throughout the school year.

  
  


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  Maintain various traffic related databases

  
  


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  Produce traffic and crash related stats upon request – Crime View Dashboard/CLEMIS

  
  


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  Produce the monthly pedestrian crash report (CLEMIS)

  
  


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  Fingerprint volunteers/new hires/employees

  
  

Training and Experience

Required:

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  High School Diploma or equivalent (GED)

  
  


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  Valid Michigan Driver’s License

  
  

Preferred:

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  Associate Degree in Business Administration, Public Administration, Criminal Justice or a related field.

  
  

The following Certifications / Designations may be required or obtained in order to perform some of the duties of this position:

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  LEIN Certification

  
  


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  Crime Prevention Designation

  
  


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  Notary Public

  
  


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  CPR and First Aid Certification

  
  

Benefits offered with this position include

• Medical/dental/vision/pharmacy plans available after 90 days of employment


• Defined benefit pension plan


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  12 weeks Paid Parental Leave (after 6 months of employment)
  


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  Holiday incentives for 16 City recognized Holidays
  


• Educational Incentives after 1 year


• Ongoing commitment to internal and external training opportunities


• Short-term and long-term disability, life, and AD&D insurance


• Flexible spending account


• Wellness Incentive Programs


• Employee assistance program

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Positions in this class typically require: driving, climbing, running, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, , grasping, feeling, talking, hearing, seeing and repetitive motions.

Move and lift light objects less than 20 pounds such as mail, files and supplies.  Operating office equipment requiring continuous or repetitive hand/arm movements.  The ability to remain in a sitting position for extended periods of time.

Occasional lifting of equipment up to 30 lbs. required during patrol fleet management (plated rifle vests, police equipment) and lifting of items (with assistance) over 30 lbs during special events, including coolers filled with ice and drinks, tents, tent weights and police signs.

Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time.  

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