Assistant Store Manager at R.P. Home & Harvest in Washington, Illinois

Job Description:

Job Title: Assistant Store Manager
Department: Store Operations
Reports To: Store Manager
FLSA Status: Exempt
R.P. Home & Harvest is a premier farm, home, and outdoor retailer committed to offering a mix of mission-critical, quality products and exclusive offers at competitive prices. Originally founded in 1964 as Big R Stores, the company has grown to more than 25 stores across IL, IN, OH, and WI. In addition to competitive wages, an extensive benefits package is offered for our full-time associates. Our part-time associates have access to voluntary benefits, retirement plan options, paid vacation, employee discount and an employee assistance program.
Position Summary
Under the direction of the Store Manager, this position manages and oversees all operations activities; ensures that all operations functions are performed in a timely, cost-effective manner consistent with established operations procedures and requirements.

Essential Job Duties and Responsibilities
Plans, organizes, and directs production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective mannerDesigns, develops, and implements processes that increase productivity and/or improve quality of selling goodsPerforms workflow analysis and develops methods for the teamCoordinates with managers and supervisors to establish standardsCoordinates with customer service manager to resolve all operational customer complaintsDevelops, implements, and maintains, processes, procedures, and programs to improve the safety, productivity, and profitability of the operationEnsures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuriesCoordinates with managers to address organizational needs, equipment utilization and maintenanceProvides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownershipEnsures that operational supplies are always on hand and availablePrepares all required reports and correspondenceDevelops, implements, and monitors department budget; manages expenses within approved budget constraintsIdentifies, documents, and implements opportunities for continuous improvementKeeps up to date on overall activities of the team, identifying problem areas and taking corrective actions
Diligent in protecting company assets
Other duties and projects as assigned
Minimum Qualifications

High school Diploma or equivalent3 years Retail experience3 years Management experience
Preferred Qualifications

3 to 5 years Retail Management ExperienceAge 18 or older in Indiana, Wisconsin, Michigan, and OhioAge 21 or older in IllinoisNot a felon, or a felon whose rights to possess firearms has been restored (requires passing deeper background check than standard)Illinois residents only: possess a valid FOID card

Personality and Relational Skills

Inspires and coaches associates in skill development and confidenceGives recognition and praise for accomplishmentsLeads by example through integrity
Makes sound and timely decisionsIs approachable to customers and associatesIdentifies opportunities for process improvementCustomer Service focused

Team focused and collaborates with all associates and department heads
Expresses a desire for learning and growthBuilds relationships with a variety of personality typesCommunicates clearly through speech and writingAlways demonstrates a professional attitude with customers and co-workers, including during high pressure situationsPays close attention to details and learns from mistakesIdentifies work to be completed and delegates assignment appropriatelySolves problems with minimal supervision

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear.This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.The position does require frequent lifting of merchandise.It is expected that the employee lift safely, using proper body mechanics and lifting devices. When lifting heavy items, up to 50 pounds, a team lift may be required.