Material Planning and Logistics Supervisor at Cooper Standard Automotive Inc. in Oscoda, Michigan

Job Description:

Position Summary:

Under the direction of the Materials Planning and Logistics Manager. The Material Planning and Logistics Supervisor receives and analyzes customer release information ensuring all shipments are delivered to the customer on a timely basis. Manages the team of Customer Service Representatives and assigned Material Handlers.

Primary Responsibilities:

• Supervising Team of Customer Service Representatives, CSRs including managing daily task completion
  
  


• Supervise Material Handlers
  
  


• Lead Customer service communication and provide Training for computer systems / websites
  
  


• Lead CSRs who work with domestic and international shipments
  
  


• Oversea the responsibility of scheduling and communicating expedited customer shipments, as necessary
  
  


• Address customer orders/issues with Master Scheduling and Operations as needed
  
  


• Responsible for department SAP functions concerning customer releases/shipments
  
  


• Manage Customer Release Analysis
  
  


• Manage Customer EDI Errors
  
  


• Maintains close contact with all customers in order for the needs of the customer to be met while protecting Cooper Standard interests
  
  


• Monitor/maintain customer website requirements
  
  


• Manage customer delivery ratings
  
  


• Update customer information (i.d. contact lists)
  
  


• Maintain SAP department parameters
  
  


• Monitor customer part numbers balance out
  
  


• Work with Finance on billing issues or Pro Forma
  
  


• Department training and evaluation
  
  


• May be required to perform duties other than those specified in this description
  
  

Education and Qualifications:

• High School graduate or equivalent
  
  


• Four to six years of manufacturing experience preferred
  
  


• Good written and verbal communication skills
  
  


• Able to supervise and manage assigned employees
  
  


• Able to multi-task and prioritize efficiently
  
  


• Accurate and timely
  
  


• Good organization and planning skills
  
  


• Knowledge and functional with Office Software of PC and SAP
  
  


• Knowledge of Customer systems -Stellantis E Supplier Connect, GM Supply Power, Ford E-DDL, Ford Super G
  
  


• Willingness and ability to travel, as necessary
  
  

Work Environment/Work Conditions:

• Professional Office Environment
  
  


• Must wear proper personal protection equipment while on manufacturing floor
  
  


• Travel to manufacturing facilities or customer locations when required
  
  


• Equipment used requires proper training on the potential for and avoidance of injury
  
  

We are an Equal Opportunity Employer committed to a diverse workforce. Minority/Female/Disabled/Veteran VEVRAA. View the Equal Opportunity is the Law Poster here.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete our online application or to participate in an interview, please let us know by emailing recruitment@cooperstandard.com with the subject line "Accommodation Request". Application materials submitted through this email will not be considered.

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