Sales Operations Analyst at Pharmaceutical Research Associates, Inc. in Raleigh, North Carolina

Posted in Sales 11 days ago.

Job Description:

Pharmaceutical Research Associates, Inc.

Sales Operations Analyst


Job ID: 2021-84292
Type: US-Southeast
# of Openings: 1
Category: Project Management Office

PRA Health Sciences


ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Are you looking to use your analytical, critical thinking, and communication skills? Do you enjoy solving problems, working with numbers and data to make a positive impact on clinical trials?

If so, we'd love to meet you.

Who are you?

The Sales Operations Analyst within Commercial Affairs is responsible for a full range of financial support which helps ensure an accurate sales forecast, achievement of organization’s sales goals and preservation of quality revenue backlog. The Analyst will act as liaison with numerous internal departments to obtain knowledge on and to drive closure of outstanding new business and change order opportunities. The analyst will use the knowledge obtained from calls and other sources to apply changes to the sales forecast. The analyst will review proposal deliverables, draft contracts and change orders and ensure that the financial aspects of those documents are properly recorded in the organization’s CRM system. The analyst will record and report new business and change orders by adjusting revenue backlog upon contract signature or other proper notifications of award. The analyst will interface with senior and executive management by responding to their requests for metrics and analysis relating to sales and win-loss.


What will you be doing?

  • Completes routine internal reporting on key sales metrics.
  • Prepares and provides supporting analysis month-end, quarter-end & year-end reporting and metrics on a scheduled basis.
  • Acquire data from primary or secondary data sources and maintain databases/data systems.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Conducts data analyses to address strategic questions.
  • Provides oversight of data, quality, and structure in sales systems.
  • Manipulates and consolidates data from various databases into summary reports to produce ad hoc reports independently for senior management.
  • Provides analysis of the data and drives action across the Company through timely, impactful deliverables.
  • Assign project identifiers for legacy PRA divisions.
  • Initiate project setup when work on a study is approved to begin.
  • Perform client financial assessments for existing and prospective clients using financial statements, press releases and third party reports. Communicate financial risk to the senior members of the Commercial Affairs team.


What do you need to have?

  • BA/BS in accounting, finance, or business related field or equivalent combination of education and experience.
  • Moderate experience in a data analysis function within the pharmaceutical or CRO industry or comparable experience in a related field of study.
  • Experience working with sales data and /or business intelligence information preferred.
  • Proficiency in Salesforce and Microsoft Office suite, specifically Microsoft Excel.
  • Possesses a strong understanding of data organization, statistical interpretation of data, synthesis of findings, and appropriate reporting.
  • Excellent oral and written communication skills, attention to detail, analytical ability, and demonstrated critical thinking skills are essential.
  • Knowledge of the CRO industry strongly desired.
  • Ability to organize, prioritize, meet deadlines, follow-up, and coordinated multiple assignments.
  • Must be able to read, write and speak fluent English
  • CRM ( experience preferred.
  • Position is office based in Raleigh, NC when the spread of covid slows

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

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