Web Production Support Infrastructure Sr Engineer at Wells Fargo in Fremont, California

Posted in Other 5 days ago.





Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Digital Technology and Innovation group supports the Corporate Strategy, Digital Platform & Innovation Business. Together they work closely to continue evolving Wells Fargo's digital platforms and enhance integration of the innovation pipeline into our customer-facing capabilities.

This position is for third-level production support of Wells Fargo web sites and e-commerce applications. This includes both Linux and Windows operating systems with Tomcat and WebLogic application servers as well as Apache and IIS web servers.

Prior experience supporting middleware / application layer for high-availability, high-demand web sites is required, as well as prior experience working with BIG-IP F5 for load balancing / traffic management / clustering.

Advanced application server, webserver configuration and support is a required skill for this role, as well as network and load balancing.

This Infrastructure Engineer is responsible for deploying code, implementing new infrastructure and new technologies, developing alerting and alarming solutions, and 24x7 production environment monitoring and support to ensure optimum performance, availability, and security of the front-end and middleware environment. Advanced system administration tools will be utilized. Additional responsibilities include:
  • Advanced application support for the resolution of highly complex technical problems
  • Directing large-scale projects and application implementations from proof of concept through testing and installation.
  • Statistics gathering and analysis to assist architecture engineering and development teams in determining capacity planning requirements to support projected transaction volumes, response times, and system availability targets
  • Collaborating with enterprise partners on issues and initiatives that impact the infrastructure
  • Provide training and direction to less experienced web support engineers and staff

Selected candidate will be required to work within the following Wells Fargo location: 3440 Walnut Avenue, Fremont CA or 1525 W. W. T. Harris Blvd, Charlotte, NC. Relocation assistance is not available for this position.

Required Qualifications

  • 7+ years of systems analysis experience, systems programming experience or combination of both
  • 7+ years of application production support experience
  • 7+ years of technical troubleshooting experience
  • 5+ years of experience leading multiple implementations
  • 5+ years of batch processing support and troubleshooting experience
  • 5+ years of build-deploy automation and configuration experience within the Linux and Unix environment
  • 5+ years of scripting and automation experience
  • 5+ years of Tomcat development or implementation experience
  • 3+ years of Tomcat administration experience
  • 5+ years of Apache experience
  • 3+ years of web applications experience
  • 3+ years of technical documentation and publication experience
  • 3+ years of experience with Continuous Integration tools such as Jenkins, UDeploy (Urbancode Deploy) or a combination of both
  • 5+ years of Linux experience
  • 2+ years of AppDynamic experience
  • 3+ years of Splunk experience
  • 2+ years of F5 LTM experience

Desired Qualifications

  • Experience in managing IT infrastructure for a medium-to-large organization
  • Relationship management experience with organizational partners and customers
  • 5+ years of experience with Agile, Kanban, or Lean methodology
  • Practical knowledge of ITIL application processes and implementation
  • Experience with Ansible automation tool
  • Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers
  • Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban
  • JIRA experience
  • 1+ year of experience with in-memory databases such as Redis, MongoDB, or Cassandra
  • Advanced scripting skills specifically around automation, log rotation, data collection, error collection and alerting
  • 4+ years of Web Services experience
  • 4+ years of Perl or Shell experience
  • Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
  • Ability to communicate confidentially and professionally
  • Experience building partnerships and consulting effectively with leadership
  • Ability to influence and collaborate at all internal organizational levels
  • 1+ year of Microsoft Windows 2012-16 Server support experience

Other Desired Qualifications
  • Experience with Apache Storm
  • Experience with Apache Zookeeper
  • Experience with Apache Kafka
  • Knowledge/exposure with Mongo DB and/or Apache Cassandra
  • Kowledge/exposure to Redis (cache and message broker)
  • Exposure to Windows Servers
  • Experience with Ansible/automation
  • Web application installations, upgrades, and deployment experience
  • Experience with servers or systems that support/host web applications
  • Advanced scripting skills specifically around automation, log rotation, data collection, error collection and alerting

Job Expectations

  • Ability to work on call as assigned
  • Ability to work additional hours as needed
  • Flexibility to work in a 24/7 environment

Street Address

CA-Fremont: 3440 Walnut Ave Bldg A - Fremont, CA
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
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