Process Engineer 2 - Process Mining Consultant at Wells Fargo in Phoenix, Arizona

Posted in Other 12 days ago.





Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Process Improvement
  • Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and re-engineering initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment
  • Develop improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes and workflow through Wells Fargo and identify and help prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact
  • Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates
  • Establishes standards for measuring performance against process requirements - Including the developing metrics that provide data for process management indicators for future improvement opportunities
  • Provide advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results
  • May include the direct management of process analysts and consultants
  • The sharing of lessons learned and best practices with others throughout the organization when appropriate

Partner & Collaborate
  • Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services
  • Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc
  • Assists the development of our enterprise Operational and Process Excellence Curriculum and Training Materials
  • Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and managing of resources, including cross-entity members, to successfully execute projects
  • Provides consultation on the use of reengineering techniques to improve process performance and product quality
  • Works with Project Manager(s) and Sponsors to ensure Six Sigma/LEAN activities, deliverables, and tools are integrated in the project plan when appropriate
  • Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence
  • Provide thought leadership in the area of process and continuous improvement, operational excellence, continuous improvement
  • Role will require moderate domestic business travel

Required locations listed on job posting. Relocation assistance is not available for this position

** Salary range is determined by the location of the job
** Internal salary information from internal posting view

Required Qualifications

  • 7+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 5+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)

Desired Qualifications

  • BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
  • Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
  • Knowledge and understanding of Statistical Analysis software such as Minitab
  • Facilitation skills such as Helix
  • Change Management skills such as Prosci/ADKAR
  • Knowledge and understanding of Rapid Process Automation software such as Blue Prism
  • LEAN/Six Sigma certification or Wells Fargo business process management endorsement
  • Strong analytical skills with high attention to detail and accuracy
  • Highly refined and professional verbal and written communications
  • Ability to manage complex projects in a large enterprise environment
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Strong collaboration and partnering skills

Other Desired Qualifications
  • Perform process mining, data analysis, and root cause analysis utilizing Celonis process mining
  • Work with business stakeholders to understand business challenges for process discovery and root cause analysis
  • Configure visualizations and dashboards in Celonis to enable business users to gain insight as to process performance and KPIs
  • Focus on identifying high value opportunities and designing solutions to realize benefits
  • Share process mining findings, delve into root causes, and identify improvement opportunities with business stakeholders
  • BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
  • Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
  • Knowledge and understanding of Statistical Analysis software such as Minitab
  • Facilitation skills such as Helix
  • Change Management skills such as Prosci/ADKAR
  • Knowledge and understanding of Rapid Process Automation software such as Blue Prism• Understanding in Business Process Management
  • Experience in Lean Six Sigma methodology
  • Effective business communication to interact with business stakeholders
  • Ability to interpret business need into applicable process mining analysis
  • Experience with data visualization, analysis
  • Strong presentation and communication skills
  • Celonis Process Analyst certification equivalent - nice to have

Job Expectations

  • Ability to travel up to 10% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
CO-Denver: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-PHX-Central Phoenix: Min: $78,100 Mid: $110,000 Max: $141,900
IA-West Des Moines: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-PHX-Northwest Phoenix: Min: $78,100 Mid: $110,000 Max: $141,900
MN-Minneapolis: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-Chandler: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-PHX-Northwest Phoenix: Min: $78,100 Mid: $110,000 Max: $141,900
MN-Minneapolis: Min: $78,100 Mid: $110,000 Max: $141,900
TX-DAL-Downtown Dallas: Min: $78,100 Mid: $110,000 Max: $141,900
OR-Portland: Min: $78,100 Mid: $110,000 Max: $141,900
UT-Salt Lake City: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
GA-Atlanta: Min: $78,100 Mid: $110,000 Max: $141,900
TX-San Antonio: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Raleigh: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
MO-Saint Louis: Min: $78,100 Mid: $110,000 Max: $141,900

Street Address

NC-Charlotte: 11625 N Community House Road - Charlotte, NC
CO-Denver: 1700 Lincoln St - Denver, CO
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ
MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
OR-Portland: 350 Sw Jefferson - Portland, OR
UT-Salt Lake City: 299 S Main St - Salt Lake City, UT
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
GA-Atlanta: 3579 Atlanta Ave - Atlanta, GA
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
NC-Charlotte: 301 S Tryon St - Charlotte, NC
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
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