Inside Sales Representative at Sonepar USA in Fullerton, California

Posted in Other 12 days ago.

Job Description:


Position Summary:

Sell products for various
manufacturers to contractors and industrial users. Work with the inside sales and fields sales team to grow sales with existing and new customers. May act as a liaison between customers and dedicated field sales providing pricing, availability and any required customer service, ensure excellent customer satisfaction.


Essential Duties and Responsibilities: (Include the following; other duties may be assigned)

  • Answer incoming sales calls & assist with counter sales as needed

  • Responsible for complete order management, including expediting and communication with the customer.

  • Sales order entry and purchasing of customer requirements for specific price lines

  • Report lost sales

  • Write credits in a timely manner

  • Attend product and training sessions

  • Organize and maintain product catalog library

  • Develop superior product knowledge and assist customers with product application

  • Other duties and/or projects as assigned


  • Must be a self-starter with the ability to work independently and with little supervision

  • Must demonstrate good time management skills

  • Must possess strong planning, organizational and execution skills

  • Must have the ability to set goals and meet deadlines

  • Must possess excellent customer service skills

  • Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner

  • Must possess a proactive and positive team approach to problem resolution

  • Must have the ability to establish strong working relationships with co-workers and management

  • Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

  • Basic computer skills – MS Word, Excel and Outlook

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