Medical Records Expeditor Sr II at QTC Management, Inc. in Philadelphia, Pennsylvania

Job Description:

Job Summary:
The Medical Records Expeditor is responsible for completing routine medical records office work such as scanning, organizing, and filing medical documents. Communicates with government agencies, regional offices, and QTC personnel to obtain and/or send medical records data.

Essential Duties and Responsibilities:

• Review the case management system to identify outstanding reports and diagnostic results


• Communicate with medical offices and diagnostic facilities to obtain reports


• Upload diagnostic results received to the case management system


• Appropriately process Date of First Draft (DFD) signed reports in the case management system


• Prioritize all requests from the client to expedite delivery of a case


• Proactively notify Quality Assurance (QA’s) regarding the availability of uploaded and signed reports for high priority cases


• Process faxes received


• Other projects and duties as assigned

Competencies:

• Understanding of basic medical terminology


• Organized with the ability to multi-task and perform with a high sense of urgency and follow through


• Ability to work independently and as part of a team


• Excellent verbal and written communication skills


• Exceptional customer service skills to both internal and external customers


• Proficient in relevant computer applications (i.e. MS Office, Faxcom, Adobe) with an ability to learn new software quickly


• Adaptable with the ability to follow a standardized workflow

Education and/or Experience: (includes certificate & licenses)

• High School diploma, or equivalent (GED)


• 1 to 3 of preferred experience


• Medical office and/or administrative experience


• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administrative/Technical