IT-Sr Bus Systems Analyst/28/TEC014 at Digital Intelligence Systems, LLC in Minneapolis, Minnesota

Job Description:

JOB DESCRIPTION

Job Title: Salesforce Business Analyst

Location: 100% remote for the duration of the engagement

Job Type: Contract to Hire/Fulltime

Client is open to candidates that cannot convert to FTE after engagement

Candidate background should look like:

The Salesforce Sr. BA is responsible for gathering/defining operational aspects of the assigned Salesforce project(s); including data analytics, process management, and policies/procedures. The Sr. Business Analyst in the Salesforce Center of Excellence team will have diverse responsibilities focused on technology and system implementations, as well as defining configuration (declarative) or customization (programmatic), process analysis, supporting key business, and operational initiatives. Optum's Salesforce team is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities while producing high-quality work. The Sr. BA is expected to be capable of being the Lead for the project, able to drive requirements, educate all on the Agile process, and mentor more Jr. BAs.

Job overview:

Salesforce projects - likely to be assigned to 1+ projects where completion of BA/Admin tasks will be std. Proven performance in Sr. BA role in a fast paced environment, High level of Salesforce knowledge/configuration skills (Salesforce Admin Certification). 4+ years of Salesforce experience, Proven experience working on Agile teams on high-visibility, multifaceted, and valuable projects.

Responsibilities:

* Plan, define, author, and assist in design of Salesforce solutions.

* Work with resources from across Salesforce team to ensure that requirements are understood and implemented as specified.

* Compose User Stories.

* Diagram and evaluate existing processes; interpret into Salesforce requirements and solutions.

* Work in partnership with Salesforce team to maintain a library of policy and process documents.

* Document, train, and initiate changes to existing processes.

* Audit processes to identify process and performance defects.

* Surveys and analyzes best practices for techniques and processes.

* Advise the business on Salesforce best practices and tools/solutions.

* Partner with IT (internal and external partners) and functional business owners to resolve systems related issues.

* Prepare presentations for the team and management highlighting progress and risks.

* Identify areas of improvement and implement solutions in process, policy, and Salesforce deliverables.

* Demonstrates leadership skills, self-starter. 4+ years of experience.

* Shows the ability to analyze and drive/translate complex business requirements. 4+ years of experience.

* Ability to manage multiple responsibilities while producing high-quality work. 4+ years of experience.