Sr. IT Applications Manager at Hitachi America, Ltd. in Santa Clara, California

Job Description:

Description

Sr. IT Applications Manager

Company: Hitachi America, Ltd.

Division: Information Technology Group (ITG)

Location: Santa Clara CA , Los Angeles CA, Texas, Denver, Florida

Status: Regular, Full-Time

Summary

The Sr. IT Applications Manager is responsible for the planning and execution of small-to-large sized application related initiatives such as O365, RPA , web applications(inclusive of low-code, no-code), BPM, Portals and Website that are moderate to complex in nature. This role reports to the Director, IT applications and will be part of a collaborative, cross-functional team tasked with increasing efficiency enabling customers (go-to-market teams) to drive growth.

Key Responsibilities:

• Manage IT applications team(onsite / offshore) and assume responsibility to lead small to mid-size project from planning to execution(driving implementation including solution design, development, testing and transition to the production support team).


• Collaborate and work closely with the business teams and extended IT team(systems analysts, solution architects, developers, security SMEs) to transform business requirements into scalable system solutions.


• Adopt established IT Project Management framework(Portfolio, Solution Review, Change Control, Balance Score Card), methodologies, policy and processes. Proactively manage to resolve issues and mitigate risks.


• Assume full ownership of applications and manages small to mid-size project from planning for the project including resourcing, driving implementation including solution design, development, testing and handing over to the support teams.


• Communicate frequently with key stakeholders and provide project updates.


• Manage customer escalations and be a single point of contact for assigned divisions and functions for managing customer expectation, satisfaction and escalations.


• Deliver projects consistently, on time, and on budget.


• Review all work produced by the development team. Oversee user testing and report results-adjust requirements as needed.


• Ensure code produced and deliverables meets company standards(Security, IT standards and IT Compliance)


• Coordinate with System Integrators (SI) / Vendors to create/ manage Statement of Work (SOW).


• Ensure compliance guidelines are met for new implementations and existing application support.


• Provide support to develop catalog of services and rate card to provide transparency to the business users with the implementation and support model.


• Analyze technology industry and market trends and determine their potential impact on the enterprise.


• Identify and align resources within the function to foster and improve innovation.


• Provide training opportunities and career development plans to develop staff and minimize skill gaps.

Required Qualifications and Skills:

• Bachelor's Degree in information systems or Equivalent is required. MBA preferred


• 11+ years' experience in IT Applications Life Cycle Management.


• 3+ years of experience on public cloud such as AWS, Azure, GCP.


• 3+ years of proven experience delivering solutions that leverage Cloud platforms, RPA, Web Applications, BPM.


• Experience leading through and executing cross functional initiatives across multiple lines of business.


• Ability to bring alignment, negotiate and influence stakeholders, to drive projects to completion.


• Good understanding of Infrastructure and DevOps concepts to drive efficiency and continuous improvement within the apps function.


• Motivated self - starter, team player, Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment.


• Demonstrated management skills with a proven ability to connect strategy to execution.


• Experience with managing global software implementations / deployments.


• Experience working in a fast growth / changing environment.


• Excellent presentations skills, Value Drivers, KPIs, Balance score card and proficiency for writing SOW, analyzing data and creating presentations.


• Strong written and verbal communication skills, including senior executive engagement and high level of personal integrity.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [emailprotected] Queries other than accommodation requests will not be responded to.