Job Locations
US-MI-Detroit
ID |
2021-2683 |
# of Openings |
1 |
Category |
Customer Service |
Overview
Precor Incorporated, a unit of Peloton and headquartered in Greater Seattle, WA, has been a pioneer in delivering fitness experiences for commercial customers and exercisers for more than 40 years. Precor serves more than 100 countries worldwide with offices in the Americas, EMEA, and APAC and operates two U.S.-based manufacturing locations. One in Woodinville, WA and one in Whitsett, NC. Precor products and services span across all major categories, including cardio, strength, functional fitness, group training, and connected solutions. In 2020, Precor reached the milestone of recording one billion workouts in its Preva fitness cloud. That number represents more than 140,000 connected units in over 13,000 facilities. On average, Precor exercisers record more than 20 million minutes of workouts each day as recorded by the Precor digital platform Preva. Precor segments include commercial clubs/facilities and the verticals of Hospitality, Multi-family Housing, Corporate, and Education.
Why You Should Join the Precor Team
What You'll Do
About The Role:
The Field Service Technician is responsible for delivery of premier customer service and product repair to Precor's customers and reports to the Customer Service Manager. The Field Service Technician position will exercise considerable independent discretion and judgment to support and service World Class Fitness Products including; Cardio, Strength, Video and Networked systems. The role will be providing a high level of customer care and technical troubleshooting to resolve product and customer issues at customer locations.
The technician provides technical assistance to other servicing agents and end users. Install, troubleshoot, analyze and repair Precor fitness and entertainment equipment. Ensure a sound working relationship with customers in a defined territory. Work with Computer Dispatch System for accurate record keeping.
You Will Be Responsible For :
What We're Looking For
To Be Successful in the Role You Will Have:
Working Environment:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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DISCLAIMER: The above information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all duties and responsibilities required of the employee.Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability, or protected veteran status.
DISABILITY ACCESSIBILITY ACCOMMODATION: If you require an accommodation to navigate or apply to our careers site, please send your request to: recruiting@precor.com or call 425.486.9292 or 800.786.8404.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
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