VP-Exception Management at JPMorgan Chase Bank, N.A. in Chicago, Illinois

Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.

Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

Essential Responsibilities:

Core Responsibilities:

• Implement an effective Operational Risk framework - ability to work across business and control partners to maintain an effective controls framework.
• Maintain effective governance - in partnership with the Control Managers, maintain robust escalation framework, deliver appropriate messaging to senior management, and manage the Exception Management team.
• Represent WLS Working Groups - ability to lead meetings or speak on behalf of Exception Management in various working groups on matters related to operational risk events, Control Committee reporting, and governance.
• Develop and implement effective Operational Risk analytics - ability to deliver deep, thoughtful analysis to identify risk levels and measure the overall health of the WLS portfolio.
• Provide Operational Risk advice to senior management - ability to conduct independent reviews, as required, to ensure common control gaps are identified and managed appropriately. Draft reports to alert management to emerging risks, key themes, and new developments.
• Maintain Operational Risk Standards & Procedures - ability to work across business and control partners to maintain effect processes, identify gaps, and lead the implementation of change
• Staff Management - Management of a small team; coaching and mentoring of team members
• Reporting - Create and deliver executive communications, status reporting, and metrics

• Significant professional experience (min 5 years) in management, regulatory, risk, and/or control function, ideally coupled with business management experience
• Experience delivering strong governance and oversight across line of business and risk disciplines
• Track record in transforming business aligned risk and/or control reporting and analytics
• Analytical thinker who is adept at reading across issues and identifying key drivers
• Confident leader with good judgment, maturity, and poise to enable interaction/influencing of senior management
• Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists
• Well organized with ability to prioritize multiple tasks and bring tasks to completion within established timeframes
• Have a collaborative style, be flexible, and have an ability to partner with other team members across global time zones
• Excellent management skills, including ability to matrix manage
• Strong written and verbal communication skills, including ability to convey complex ideas simply
• Very proficient in developing PowerPoint presentations
• Experience in developing metrics
• Excellent relationship building and influencing skills
• High attention to detail
• Energetic, self-motivated, and effective under pressure - must enjoy the challenge of working within a fast-paced, changing, and demanding working environment

Minimum Requirements:

• Education: Minimum undergraduate degree from an accredited university, preferably majoring in accounting, finance, economics, or mathematics. Related job and industry experience may be accepted as a substitute
• 10 years of financial services experience, minimum 3 years bank loan experience
• Intermediate accounting knowledge
• Ability to manage concurrent assignments in an effective, efficient, and organized manner
• Ability to work independently within a team environment
• Excellent oral and written communications skills and strong interpersonal/client servicing skills
• Strong analytical, problem solving and proven decision-making skills
• Experience with reading and interpreting loan documentation or related experience dealing with legal documentation is preferred
• Prior supervisory experience mandatory, prior management experience a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans