Associate, Planning & Integration at Hyundai Motor America in Fountain Valley, California

Job Description:

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

 

Purpose:

~ The Associate of Planning & Integration provides executive administration and division operations and integration support.

~ Specifically, this position administers executive schedules, reports, and tasks as well as coordinates and supports division operations, planning, and budget for the Customer Experience (CX) division. This position interacts with many levels of the company as well as with HMC, HMNA subsidiaries, affiliates, and suppliers.

 

Major Responsibilities:

~ Executive Administration (May include Korean language support)

~ Manage tasks for CX Division and the Chief Customer Officer (CCO) and/or General Manager of Customer Support (Korean Executive Coordinator), including: coordinate and schedule meetings and tele-/web-conferences, arrange travel and prepare expense reports, and coordinate correspondence

~ Manage internal and external correspondence, includes handling highly confidential issues

~ Prepare and coordinate executive reports, including research, data analysis, reports, and presentations.

~ Prepare and coordinate events, including monthly division meeting

~ Assist HMC visitors, as needed, including travel and meeting arrangement

~ Division Operations and Integration Support

~ Prepare and coordinate division reports, including research, data analysis, reports, and presentations.

~ Support division’s vehicle launch readiness including calendar, meetings, presentations, and cross-functional coordination

~ Maintain division budget, including monthly reports and coordination between division and Finance department. Assist with division strategy, planning, and budget processes

~ Maintain and update division organizational chart, office space chart, distribution lists, contact lists, and groups

~ Process and track purchase requests (PRs), invoices, and expenses

~ Maintain division’s records management, Manage division office supplies

~ Monitor and report industry news and trends regarding Hyundai, competitors, and customer experience

~ Assist with Hyundai customer care. May include Korean language support

~ Serve as the Department Ambassador (DA) Lead, including: integrate and collaborate with other DAs; and  create, document, and update processes

~ Act as a liaison for all division employees

 

Authority:

~ Proactively monitor and analyze division budget, providing monthly and quarterly reports to division executives and departments. Proactively assist in escalating issues with Finance department, as needed.

 

Education:

~ Must have a high school diploma

~ Bachelor’s degree preferred

 

Related Experience:

~ Two to four years of work experience in a professional office environment. Preferably two plus years working with executive management

~ Two to four years of customer service experience

 

Skill / Knowledge:

~ Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint

~ Excellent ability to work with a variety of personalities, variety of employee levels, and with customers in a fast-paced environment

~ Strong critical thinking skills, including: decision-making, problem-solving, and follow-up skills

~ Strong oral and written communication skills

~ Very good data analysis skills

~ Organized, detail-oriented, efficient, and accurate

~ Creative

~ Ability to work independently with minimal supervision as well as cooperatively in teams

 

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

 

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