This job listing has expired and the position may no longer be open for hire.

Customer Service Representative at Sonoco Products Company in Hartsville, South Carolina

Posted in Other 30+ days ago.





Job Description:

While reporting to the Customer Service Team Lead, you will be a customer advocate who shows great follow through and can be highly productive in a fast-paced work environment.

What You'll Be Doing:


  • You will handle any customer questions or concerns regarding order status and other related issues.

  • You will maintain customer files both physical and in the computer system

  • You will coordinate with production and ensure orders are scheduled and all deliveries are on time

  • You will enter new customer projects and any corrective actions.

  • You will research any current or possible accounts receivable problems

  • You will work closely with the account manager, and coordinate with appropriate staff on anything needed relative to ongoing projects

This position is located at our beautiful Corporate Headquarters in Hartsville, SC. The position will support our Flexible packaging division.

We'd love to hear from you if:


  • You have an Associate's degree or equivalent work experience

  • You have well-polished written & verbal communication skills

  • You have strong accuracy working with numbers, and MS Office skills

  • 3+ years of experience in customer service in a manufacturing environment is highly preferred

  • You have the ability to multi-task in a fast paced and vibrant work environment and good follow-up

This is a progression experience and level will be based on candidate experience and business needs.

#ZR

#GDSponsored

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.


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