Senior Procurement Category Manager (IT) at Tufts Health Plan in Watertown, Massachusetts

Job Description:

We enjoy the important work we do every day on behalf of our members.

Job Summary

Responsible for leading category / vendor management processes and optimization initiatives to support enterprise wide Indirect Categories at Tufts Health Plan (IT category focus). The ideal candidate will possess: 1). 8-12 years of experience leading strategic sourcing and vendor management activities 2). Knowledge and expertise within indirect categories, 3). Strategic, analytical, and interpersonal skills to act as an effective change agent. 4). A consistent track record of delivering business impact in a complex corporate environment and 5). Strong implementation skills supported by strategic vision to drive spend management excellence in complex categories.

Excellent analytical capabilities, communication skills, business acumen, influencing technique, and collaboration savvy in a team environment is also critical.

Job Description

Contract Management

• Work with business owners and the legal department to create and negotiate vendor contracts including but not limited to Master Service Agreements (MSA), Nondisclosure Agreements (NDA), Statements of Work (SOW), Medicare Addendums and First Tier Downstream Agreements


• Complete review of contracts, looking closely to ensure negotiated terms are reflected in agreements


• Facilitate review of agreements by Business Stakeholders ensuring the review and understanding of THP obligations and business terms


• Collaborate with Legal Department to develop language for agreements Negotiate contract language (price and terms) with vendors, while working in conjunction with the Legal Department and the business owner

Strategic Sourcing & Procurement Management

• Develop long range strategic sourcing plans for assigned categories to prioritize savings, business innovation and risk management


• Follow all policies and procedures regarding the sourcing, selecting and management of vendors. Responsibilities include:


• Develop Request for X (Quote, Information, Proposal) (RFX) documents in coordination with the appropriate business stake holder


• Manage the RFX process, acting at the main point of contact with vendors, business owners, IT, Security, and legal


• Synthesize RFX responses into meaningful, actionable summaries


• Collaborate with Business Owners to recommend the best Vendor to meet business needs


• Develop business cases and support Corporate Agenda Management (CAM) project approval process

Vendor Management

• Upon award and/or renewal of business critical vendors as well as various other key vendors, negotiate thoughtful, meaningful, and actionable Service Level Agreements (SLAs) to ensure business risk is managed and actioned proactively


• Oversee ongoing measurement and tracking of vendor performance to ensure appropriate service levels are maintained with business critical vendors as well as other key vendors. This will be accomplished by working with procurement team vendors and business owners to establish and monitor mutually agreeable service level agreements and terms and conditions of the business relationship.


• Provide vendors feedback on performance, seek continuous improvement and innovation


• Work with vendors and key stakeholders to manage vendor performance and develop new capabilities


• When performance issues emerge, identify root causes and work with internal and external stakeholders to drive efficient resolution


• Identify and capture profit improvement opportunities beyond sourcing, such as demand management, process improvements, insource vs. outsource innovation, etc.


• Regularly monitor the market for category leading practices and demand/supply shifts such as vendor consolidation, technology innovations, etc.


• Implement strategies to best manage the vendor base for categories in scope, reviewing vendors against contracted obligations/service levels and business expectations

Other / Miscellaneous

• Provides project management experience in situations where vendor participation is a key component to successful project implementation and that skill set is not inherent in the functional area.


• Act as mentor to junior staff to guide and develop business acumen and understanding of procurement processes


• Leverage best practice knowledge to review and maintain procurement policies to optimize processes and ensure business critical activities are completed efficiently and effectively


• Other projects as assigned

Requirements

EDUCATION:

• BS/BA degreein relevant area such as Business Administration, Supply Chain or Finance required.

EXPERIENCE:

• 8-12 years of relevant strategic sourcing experience demonstrating success in positions of increasing complexity.

SKILL REQUIREMENTS:

• Experience with category management strategies for categories in scope, opportunity diagnostic, strategic sourcing process, vendor management with a proven track record of delivering business impact


• Demonstrated analytical, financial, problem solving, organization, and project management skills


• Highly motivated with an entrepreneurial mindset, proactive and innovative


• Experience working effectively in complex organizations


• Ability to lead and influence change in the face of complexity and ambiguity


• Excellent stakeholder engagement skills


• Thrives in a fast paced, goal oriented, dynamic organization with time sensitive deadlines


• Leverage market data, external expert resources, spend analytics, and cost modeling to drive fact based decision making


• Strong project management skills, including stakeholder timelines and meeting management skills


• Expert understanding of contract terms and techniques for driving additional value and managing risks


• Ability to support, lead and conduct successful negotiations


• Develop and manage relationships across the business to achieve key business, organizational and cross-cultural objectives.


• Demonstrated ability to develop highly functioning business relationships at senior levels both within and outside the organization.


• Knowledge of Vendor Management tools (SRM, conducting Quarterly Business Reviews, etc.)

• Technology-savvy and high competency in MS office; Advanced Excel skills and other analytics software as well as eSourcing, reverse auctions, etc.

Communication

• Excellent written, verbal and presentation skills including meeting facilitation and presentations


• Ability to interact effectively and gain credibility with internal associates at all levels as well as external third parties

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS:

• Fast paced office environment handling multiple demands.


• Requires ability to use desktop computer equipment for extended periods of time to create documents and conduct numerical analysis.


• General office setting.


• May require travel to vendor locations.

CONFIDENTIAL DATA: All information (written, verbal, electronic, etc.) that an employee encounters while working at Tufts Health Plan is considered confidential. Exposed to and required to deal with highly confidential and sensitive material and must adhere to corporate compliance policy, department guidelines/policies and all applicable laws and regulations at all times.

What we build together changes our customer's health for the better. We are looking for talented and innovative people to join our team. Come join us!

As of Nov. 1, 2021, full vaccination against COVID-19 is required to enter any Point32Health office or if, on behalf of Point32Health, you are meeting in-person with individuals outside of a Point32Health office. As of Dec. 8, 2021, all employees - including remote employees - must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

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