Post Liaison (National Visa Center) at Akima, LLC in Portsmouth, New Hampshire

Job Description:

Lockwood Hills, an Akima Company, provides critical mission support services for federal civilian and military operations. With four areas of proven expertise, Lockwood Hills can conquer the operational challenges of any federal mission from remote installations stateside to secure locations overseas. Our work includes safeguarding vital installations and personnel, maintaining and modifying aircraft, keeping operations on track with integrated logistics, and driving business with records management and administrative support services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Join our team at the National Visa Center in Portsmouth, NH.

The Post Liaison is the principal point of contact between Lockwood Hills Federal and foreign consulates at the National Visa Center with respect to the processing of Immigrant Visa applications.  This individual is responsible for establishing and maintaining effective communications with assigned consulates for the purpose of sharing information and resolving Immigrant Visa processing issues. The Post Liaison works with other contractor personnel processing Immigrant Visa requests to ensure that applications for Immigrant Visas meet requirements of the consulates. 

Essential duties and responsibilities for the position include the following:

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  Establishes and maintains effective communications and liaison activities with Foreign Service officers to resolve immigrant visa processing questions before they become issues.

  
  


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  Provides guidance to Visa Support Service employees on documentary and process requirements when preparing casework for transmission to consulates.

  
  


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  Tracks visa appointment scheduling to ensure that foreign consulates receive the volume of casework necessary to fill their interview slots.

  
  


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  Assists Unit Managers and the Assistant Operations Manager to ensure timely resolution of issues and identifies training needs for staff supporting document review processing.

  
  


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  Actively engages visa processors to ensure that they understand the requirements of individual foreign posts.

  
  


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  Maintains up to date knowledge of systems used in processing visa applicants such that this individual can assist consulates in responding to a broad array of processing questions.

  
  

Minimum Qualifications: 

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  Must be able to obtain and maintain a secret clearance.

  
  


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  High school degree or equivalent required

  
  


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  2 to 3 years’ experience processing visa applications

  
  


• In accordance with President Biden's Executive Order 14042, you must be able to meet all health requirements, including but not limited to, current and future vaccination requirements to infectious diseases such as COVID-19.  The Executive Order generally requires that all federal workers and federal contractor employees be fully vaccinated by December 8, 2021.

Desired Qualifications:  

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  Strong command of the English language both verbally and written

  
  


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  Excellent interpersonal and communication skills

  
  


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  Must be a self-starter who is a proven problem solver

  
  


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  Must demonstrate a professional work ethic

  
  


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  Ability to work independently and as a member of the team

  
  


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  Analytical skills and attention to detail to successfully analyze and evaluate issues, and disseminate information to a wide audience

  
  


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  Positive attitude focused on customer satisfaction

  
  

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position.  This is not intended to be a complete list of all duties, responsibilities, and skills required.  Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary.  We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053.   Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website. 

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.