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Financial Services Analyst at Equifax Inc. in Hilliard, Ohio

Posted in Manufacturing 30+ days ago.

Type: Full-Time

Job Description:

Working in our Employment Tax Services team, you will act as a point of contact for both clients and state agencies, helping with administration for our client unemployment accounts across the United States.

Who is Equifax? 

Equifax is a global data, analytics, and technology company. We believe knowledge drives progress. We blend unique data, analytics and technology with a passion for serving customers globally, to create insights to power the decisions that move people forward. ​We serve as a consumer advocate, steward of financial literacy, and champion of economic advancement. 

As an innovative global company that enables access to credit, we’re part of breakthrough collaborations and innovations that address complex social challenges such as social welfare, community relations and financial education for underprivileged youth. We establish relationships that create economically healthy communities. We help individuals gain financial independence by increasing access to capital for small businesses. And we provide young adults entering college or university with financial education tools. 

Regardless of location or role, the individual and collective work of our people makes a difference in our business. We are Powering the World with Knowledge and looking for talented team players to join us as we help people live their financial best. 

The Perks of being an Equifax Employee?

  • We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, 401k matching, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

  • Grow at your own pace through online courses at Learning @ Equifax.

What you’ll do:

  • You will accurately produce and verify system generated client letters, rate projections, tax rate notices, and annual reports

  • You will investigate and resolve state debit/credit notices and miscellaneous documents and send them to the client

  • You will update the TALX client database (i.e. add-ons, client changes, etc.) and serve as a liaison between clients, state agencies, and field operations

  • Ability to comprehend and complete Change of Status (COS) form and lay-off/claims impact study with a Manager’s assistance

  • You will accurately complete unemployment and withholding registration and transfer paperwork for 1-2 assigned states


  • You have an Associate’s degree or equivalent experience in a customer-facing role within a professional office environment (e.g. corporate customer service, help desk, etc.)

  • You have an aptitude for mathematics, the ability to comprehend technical information, and can apply these skills in a professional setting

  • You have the ability to provide exceptional customer service, while handling dated materials and adhering to strict deadlines

  • You will need to be resourceful, with the ability and initiative to research issues and escalate as necessary

  • You have experience in maintaining data and spreadsheets and the ability to pick up new systems quickly

Extra points for any of the following:

  • Bachelor’s degree or equivalent experience in tax planning and with verification of tax rates preferred

  • Understanding of a Quarterly Contribution Report (QCR) and how it is used

  • You possess excellent written and verbal communication skills, interpersonal skills, and are able to build positive relationships at all levels of the organization

  • Excellent organizational, decision-making, and prioritization skills, including a proven ability to multi-task

  • Proficiency with Windows and Microsoft Office PC applications, including Word, Excel, and Outlook

Success attributes of an Equifax employee; does this describe you?

  • Accountability

  • Bravery

  • Curiosity

  • Collaboration

  • Think and act differently

  • Trust

  • Ownership

  • Decide-Execute-Ship


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

Primary Location:

USA-OH-Columbus-Mill Run Drive


Function - Fulfillment / Operations


Full time

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