Lead Installer, Magnolia Custom at Best Buy in Austin, Texas

Job Description:

As our Magnolia Custom Lead Installer, you will be responsible for the delivery, installation, configuration, and programming of advanced audio systems in residential and commercial spaces. You will need to meet the Magnolia standard of excellence in device mounting, cable management, power management and functionality of audio products. You must have a solid understanding of general electrical and construction principles and be able to execute his/her work according to current National Electrical Code and Uniform Building Code standards as well as any Code or applicable laws mandated by the authorizing jurisdiction.

Key accountabilities:

• Establish the cabling infrastructure needed for successful deployment of systems in both retrofit and new construction work environments. Programming basic automation and control systems to achieve system functionality and operation, allowing customers to control their audio, video, security, lighting, shades, HVAC, and networked system. Work with Magnolia System Designers, Project Managers, Engineers, Programmers, General Contractors, and Sub Contractors to deliver the client’s desired level of functionality and performance for their system and lifestyle needs. Responsible for all aspects involved with customer deliveries, set-ups, tutoring sessions and or troubleshooting.

• 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent


• 2 years of customer service experience


• Current, valid driver’s license


• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)


• Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)


• Acquire and maintain any state or local licensing, as required, within 90 days of hire


• Must be at least 21 years of age

• Previous experience in an in-home experience environment


• Previous experience selling and/or installing home audio video or car audio video