For new EDI Customer Billing, Candidate creates new SAP IDs for undocumented accounts via SalesForce opportunity and quote creation. Additionally, Candidate creates required documentation to support and generate new account via the sales support team.
Coordination with external clearing house partners on monthly billing support. Candidate verifies price plan accuracy of external clearing house billing support and verification of contract pricing terms on new accounts. Additionally, print services requires SAP ID and pricing plan verification on new accounts. All updates are documented for Contract Manager's review and approval in a timely manner. All vendor supported clearing house and print services SAP updates are reported to responsible parties in a timely manner for final billing generation.
Manage Internal EDI Vendor invoices to ensure timely reconciliation against Nextgen EDI Server SQL report generation for multiple service types. Requires Coordinating with development on query related issues and review of operational volume discrepancies to create final excel reconciliation report for EDI Management approval.
Create Purchase Requisitions for EDI Vendors and follow-up to ensure Purchase Order generation for NextGen EDI, QSI Dental, NextGen Clearing House and Nextgen Office vendors. Candidate also coordinates approvals for purchase requisitions with accounting team members.
Account Services liaison for Billing Dispute review and Resolution. Requires communication with Nextgen EDI, Nextgen Dental and Nextgen Office Operational contacts in identifying the cause of billing issues. By Analyzing supporting documentation, Candidate closes open Work Requests related to EDI customer billing to ensure timely customer credit submission or denial for all EDI Business units. Once an issue has been identified, Candidate follows up to ensure all issues have been resolved and works with EDI Operations to fix the error to prevent reoccurrence. Documentation of final resolution in Credit Request for approval by EDI Management.
Education:
Required:
Associates Degree-Business Administration or equivalent job experience
Knowledge & Skills, & Abilities:
Effective Oral, Written, and Interpersonal Communication Skills
Customer service experience mandatory.
Proficiency in Microsoft Office Products (word, excel, outlook, and power point).
Aptitude for Managing Detail and Multitasking
Ability to Overcome Obstacles Efficiently with Timely Resolutions.
Quick Adaptation of Procedures and Processes
Team Player Mentality
Summary:
The EDI Department is currently seeking an Clearing House Billing Administrator. The AP/AR's primary responsibilities will include: providing account support for the account services department, reconciling monthly invoicing for approval, and reconciliation of accounts payable.
18111 Von Karman Ave Suite 800, Irvine, California 92612 Regular