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Process Analyst at Dexcom in Mesa, Arizona

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

About Dexcom:

Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world.

This position is not eligibe for sponsorship.

Functional Description: Professional Individual Contributor

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

Functional/Business Knowledge:

  • Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

  • General application of concepts and principles.

  • Demonstrates project management skills and successful track record of completion.

  • Contributes to the development of new concepts, techniques, and standards.


  • Receives general oversight and guidance on approaches to compete project related tasks.

  • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

  • Develops solutions to a variety of problems.

  • Builds productive internal/external working relationships.


  • Exercises judgment within defined procedures and practices to determine appropriate action.

  • Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

Experience and Education Requirements:
  • Typically requires a Bachelor's degree and a minimum of 2-5 years of related experience.

Workplace Type:
  • The Workplace Type for this role is Flex. Based on the nature of your position you will be working onsite approximately 2-3 days per week from collaborative space and hoteling desks at our Dexcom sites. You will need to be located within commuting distance (typically 75 miles/120km) of your assigned Dexcom site.
Essential Duties & Responsibilities:

  • Conducts complex document revisions and/or document management including batch production records, manufacturing procedures, and cross functional procedures.

  • Creates and presents trending and metrics reports i.e. Inventory Counts, Good Documentation Reports, Work Order Reports, Time Studies, WIP Labor Tracker, etc.

  • Works with manufacturing managers and supervisors to develop and maintain training materials and curricula on process operations, theory, and compliance.

  • Support MRP (Oracle) and MES (Camstar) related projects.

  • Uses expert knowledge of compliance and cGMP manufacturing processes to manage investigation and improvement initiatives within manufacturing operations

  • Manages cross functional teams to drive complex investigation close outs, determine root cause and implement appropriate Corrective and Preventative Action; completion of NCMRs, NCEs, CAPAs, Internal Audit, etc.

  • Utilizes manufacturing process knowledge and investigation skill sets to identify and resolve manufacturing issues, improve process operations and affect positive change.

  • This position assumes and performs other duties as assigned.

Required Qualifications:

  • Process Improvement experience

  • Lean/Six Sigma knowledge and/or experience

Travel Required:
  • 0-25%

Language Skills: Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to perform the following Physical Activity: Standing, walking, sitting, using hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. May be required to lift 0 lbs. to over 100 lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be exposed to the following environmental conditions: Wet or humid conditions, work near moving parts, work in high - precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme heat (non-weather), extreme cold (non-weather), risk of electric shock, work with explosives, risk of radiation, vibration. The noise level in this work environment can range from quiet to very loud.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.

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