Office Supervisor at Beacon Health Systems in Mishawaka, Indiana

Job Description:

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  JOB SUMMARY
  
  • Reports to the Director/ Practice Manager of the respective site within BMG. In collaboration with the Director/Practice Manager, is responsible for the effective coordination of all daily operational support functions of the assigned facility and performs duties necessary to maintain a smooth functioning and efficient physician office. Responds to daily operational issues when the Director/Practice Manager is absent or unavailable.
    
    
  
  


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  MISSION, VALUES and SERVICE GOALS
  
  
  
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    MISSION: We deliver outstanding care, inspire health, and connect with heart.
    
    
  
  
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    VALUES: Trust. Respect. Integrity. Compassion.
    
    
  
  
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    SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
    
    
  
  
  
  


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  JOB SPECIFICATIONS
  
  
  
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    Education and Experience
    
    • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma. A bachelor's degree or equivalent is preferred. A minimum of three years of related healthcare experience, or educational equivalency, where proficiency with coding systems - such as ICD-9-CD, CPT-4 (HCPCS) - was attained.
      
      
    
    
  
  
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    Knowledge & Skills
    
    
    
    • Requires a working knowledge of general medical office methods, practices and procedures and medical record file systems.
      
      
    
    
    • Requires a working knowledge of third-party reimbursement procedures and requirements, including Medicare/Medicaid and commercial insurance carriers.
      
      
    
    
    • Requires a working knowledge of medical terminology, anatomy and physiology and the ability to utilize established and specialized technical coding processes.
      
      
    
    
    • Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets). A basic understanding of database applications is desired.
      
      
    
    
    • Requires solid office/secretarial skills, including the ability to operate standard office equipment as required by the needs of the office.
      
      
    
    
    • Demonstrates the strong leadership skills necessary to gain the cooperation and support from the staff and Physicians.
      
      
    
    
    • Requires the organization and analytical skills necessary to analyze situations/problems and provide timely resolution and work effectively with day-to-day problems.
      
      
    
    
    • Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with a diverse group of people and provide clear and effective explanations.
      
      
    
    
    • Demonstrates a strong interest in the ongoing development of one's leadership skills and also the desire to participate in management development activities.
      
      
    
    
    
    
  
  
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    Working Conditions
    
    • Works in a medical office environment.
      
      
    
    
  
  
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    Physical Demands
    
    • Requires the physical ability and stamina to perform the essential functions of the position.