This job listing has expired and the position may no longer be open for hire.
Field Service at Cognizant in Frederick, Maryland
Posted in Information Technology 30+ days ago.
Type: Full-Time
Job Description:
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations on new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with all departments and colleagues.
- Conducting daily backup operations.
- Managing Inventory – Create Forecast for the upcoming months
- Shipment Tracking – Tracking vendor shipment tracking
- Shipping and Receiving – Shipping damaged/faulty OEM equipment’s and receiving replacements
- Handling Shipments and Vendor Equipment Deliveries.
- Managing technical documentation
Technical Skills
| SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
| 1 | Desktop Support-Image Deploy | PL1 | Required |
* Proficiency Legends
| Proficiency Level | Generic Reference |
| PL1 | The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. |
| PL2 | The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. |
| PL3 | The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. |
| PL4 | The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. |
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