Senior Event Manager - Hilton Baltimore at Hilton Global in Baltimore, Maryland

Job Description:

The Hilton Baltimore is adjacent to Oriole Park at Camden Yards, five blocks from Baltimore's Inner Harbor area and surrounded by downtown dining. Our hotel is connected to Baltimore Convention Center via skywalk, and we're a half-mile from Camden MARC Station, linking to the airport. This is a great location for groups and events!

The hotel is open and booking business! They are looking to add a Senior Event Manager to their team to handle large groups, executive local catering groups, and book and detail our affiliate groups! The ideal candidate will have 5+years Event Manager experience in a 500+ room hotel, open availability, strong problem solver, self-motivated, and a forward thinker. Preferably someone that has knowledge of Hilton, Delphi.FDC, convention center, CMP Certification, and sales experience.

What will I be doing?

As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
• Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
• Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
• Partner with operations departments
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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