Provide technical support in person or over the phone to educate potential customers on the safe use and features of waterblast equipment
Generate work order to perform routine scheduled maintenance on equipment and complete necessary documentation that work is completed
Perform assembly and/or repair services, at customer facility or job site as requested
Inspect and diagnose customer and company owned equipment, and perform necessary repairs for equipment to be fully operational
Assign necessary parts to appropriate work orders, maintain sufficient inventory levels, reorder parts/supplies as needed and perform cycle counts to reconcile variances, as required
Perform Check in and Check out processes of all Rental Equipment, document any necessary repairs or damage and notify appropriate individuals of charges for repairs
As needed, safely load and unload waterblast equipment from transport trailers
As requested, transport/tow waterblast equipment to and from customer job site
Demonstrate equipment to potential customers, as requested
Perform basic user training for operators/customers
Assist Operations Manager in creating rental equipment contract using established process
Respond to after-hours customer inquiries, repair request or provide technical support.
Follow all procedures and processes in accordance to assembly of part/unit to build a defect-free product. Complete required in-process inspection, repair any defects found and document critical quality information as necessary
Actively participate in continuous improvement of our products and processes to better serve our customers and improve the overall profitability of Jetstream
Maintain a neat and orderly work area complying with all 5S initiatives and advise Production Supervisor of any maintenance problems that may need to be resolved.
Follow and comply with all safety and personal protective equipment requirements.
Must be willing and able to travel up to 10%
Perform other related duties as assigned
Requirements
High School Diploma or equivalent required
Minimum two (2) years of maintenance experience including but not limited to, industrial equipment such as pumps and motors are required.
Ability to obtain Forklift certificate
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)