Insurance Verification Specialist / Medical Receptionist Float at ProRehab in Effingham, Illinois

Job Description:

The Insurance Verification Specialist / CC Float contributes to the company by verifying benefits for scheduled patients and interacts with several schedulers to obtain necessary patient information within several separate physical therapy offices. The Insurance Verification Specialist / CC Float also determines the details of the patient's physical therapy benefits to include, co-pays, deductibles, max number of physical therapy visits per year, and prior authorizations needed. This person would also cover for front desk staff as needed at local office.

Job Type: Full-time

We offer outstanding benefits for an Insurance Insurance Verification Specialist / CC Float including:

• 401k with a 4% match


• Health/dental/vision coverage


• Company paid life insurance


• A generous PTO plan with unique maternity benefits and much more

We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

Insurance Verification Specialist / CC Float Duties include but are not limited to:

• Performs insurance pre-authorization, verification, and documents information accordingly.


• Verifies all patient eligibility, authorizations, benefits, claim information with insurance companies, and 3rd party payers prior to the patient's initial physical therapy visit. 


• Communicates verification information with appropriate personnel for preparation for the patient's initial visit.


• Identifies all patient accounts accurately based on what PPO, HMO, or other Managed Care Organizations the patient’s insurance plan might fall under.


• Contacts physical therapy office with updates on benefit verification information, requests additional information, insurance cards.


• Accurately completes data entry necessary including authorizations and benefits.


• Compiles and collects accurate list of contracted and uncontracted insurances


• Communicates with Central Billing Office as needed to clarify contractual agreements if differing from insurance verification.

Office