Facility Attendant at YMCA of the Pikes Peak Region in Fountain, Colorado

Job Description:

The YMCA of the Pikes Peak Region is looking for a pleasant and friendly Facility Attendant to join our team! As the front-line-employee, your role will be extremely important for improving member experience and satisfaction. Your goal should always be to make our members and visitors feel welcome and comfortable while in our facility.
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The facility attendant is accountable for maintaining a safe and orderly environment in the designated area(s) of responsibility as well as exhibit exceptional customer service while enforcing facility policies and procedures for the safety and comfort of member guests and program participants. A positive attitude and strong communication, listening and organizational skills are required.

We are looking to fill positions at our Fountain location.

SHIFT REQUIREMENTS:
Monday - Friday 3:30 pm -8:30 pm

FACILITY ATTENDANT REQUIREMENTS:

Must be 18 years of age or older

Communication, listening, and organizational skills

Customer service experience preferred

Must demonstrate exceptional customer service to members, guests and program participants.

Must maintain a professional appearance.

Have basic computer keyboarding, data entry and job-related software applications skills

FACILITY ATTENDANT RESPONSIBILITIES:

Maintain control and cleanliness of designated area(s) of responsibility at all times.

Enforce all facility and YMCA rules, policies and philosophies.

Set-up and take down equipment, as necessary.

Respond to all emergencies in a prompt and professional manner.

Support and follow YMCA policies and decisions.

Answer member questions about the YMCA and its programs.

Assist Membership Representatives in providing tours of the Center

Attend all training and meetings relating to the position.

Maintain a courteous, friendly attitude and be a positive role model.

Must be able to work evenings.

Ensure a positive and safe environment in designated area(s) of responsibility at all times.

Attend staff meetings

PART-TIME EMPLOYEE BENEFITS:

Free individual membership

Program discounts

Generous retirement benefits - 12% after eligibility is met

Employee Assistance Program

Accrue 1 hour of paid sick leave for every 30 hours worked

CHILD ABUSE PREVENTION:
Support the YMCA of the Pikes Peak Region's commitment to child abuse prevention by:

Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor

Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children

Reporting any suspicious behavior and violation of policy and procedures to your supervisor

Completing all child abuse prevention training as required

The YMCA has zero tolerance for abuse. We will report all suspected and/or allegations of abuse to the state and federal law.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
The YMCA of the Pikes Peak Region is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The YMCA of the Pikes Peak Region is a Drug and Alcohol Free work environment
Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.
This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position.

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