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Director, Strategic Partners at TrueCommerce, Inc. in Pittsburgh, Pennsylvania

Posted in Sales 30+ days ago.

Type: Full-Time

Job Description:

The Director, Strategic Partner is responsible for growing and maintaining our strategic and partnership channel program.  They will be the primary point of contact for our partners, and responsible for driving new and incremental revenue from these relationships. The Director, Strategic Partner will be responsible for selling, educating and supporting our partners with our electronic data interchange (EDI) software & services.

Travel is required (30-40%).  TrueCommerce has offices located in Cranberry, PA, Cincinnati, OH, Columbus, OH, Reston, VA, and Hope Valley, RI.  Remote capabilities are available.  Location of employee to be relative to one of those locations if possible.

Director, Strategic Partners Job Duties:

  • Identify, coordinate, and execute successful, revenue generating business partnerships by analyzing business opportunities, initiating proposals, negotiating contracts, and closing deals.

  • Work with partners to develop and execute both strategic and tactical plans necessary to exceed targeted levels for both revenue and non-revenue objectives.

  • Maintain current partnerships and grow the incremental revenues by identifying new programs and upsell opportunities.

  • Meet or exceed revenue and unit quotas as put forth by the company

  • Maintain a robust opportunity funnel as determined by the company and work with partners to understand opportunity pipeline and forecasts.

  • Deliver monthly management reports, including competitor activity, sell-through analysis, forecast and partner training activity.

Other Requirements:

In addition to the above-mentioned skills, all employees will be expected to demonstrate Core Competencies as determined by the executive leadership team and Human Resources.

  1. Customer Commitment

  2. Job Knowledge

  3. Innovation

  4. People, Culture, and Relationships

  5. Problem Solving and Decision Making

  6. Interpersonal and Communication Skills

  7. Leadership Skills

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces, to your business system, and to whatever comes next. To stay ahead in today’s dynamic global market, companies need to be able to do business in a lot of different directions at once. TrueCommerce has helped businesses be more connected, more supported, and more prepared for what’s next. That’s why thousands of companies – ranging from start-ups to the global Fortune 100, across various industries – rely on us.

 TrueCommerce. Do business in every direction.

 Our culture and values are what set us apart!  TrueCommerce provides an open and positive work environment where providing employees with a work/life balance is key. Work is not only challenging, but interesting and rewarding as well.  We encourage employees to grow and develop by providing opportunities for advancement.  We offer competitive benefits including a 401(k) with employer match, health insurance, dental insurance, vision insurance, disability insurance, life and AD&D insurance, paid time off (PTO), and parental leave.

 Additionally, TrueCommerce organizes events throughout the year like global town hall meetings, team outings, holiday events, and opportunities to volunteer for charities.  Come join our team!



  • Experience in selling supply chain software applications.

  • Documented track record in partner management and developing new business opportunities in a highly competitive and fragmented market.

  • Knowledge of integration approaches including API, Flat File, etc.

  • Prior experience building a Software Developer Network (SDN) or partner/reseller channel

  • 5 year(s): Minimum of five years of documented track record of selling software products through partners.



  • Bachelors or better in Marketing or related field

  • Bachelors or better in Management or related field



  • Time Management

  • Verbal Communication

  • Written Communication

  • Organizational

See job description

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