iMedia Brands, Inc. (Nasdaq: IMBI) is a leading interactive media company that owns a growing portfolio of Entertainment, Consumer Brands and Media Commerce Services that together position the Company as a leading single-source partner to television advertisers and consumer brands seeking to entertain and transact with customers using interactive video.
OVERVIEW
The Human Resources Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our fulfillment center. The role is critical in executing our people initiatives, providing great internal support, and driving HR functional excellence and process improvement. This position will proactively develop and manage an employee-oriented, high performance, organizational culture emphasizing empowerment, quality, productivity, and accountability. The HR Manager position includes the execution and oversight of recruitment, employee relations, retention, employee engagement, performance management, benefits administration, organizational design and structure, and supporting day-to-day operations.
KEY RESPONSIBILITIES
The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
Develops solutions through organization effectiveness and employment lifecycle management.
The ability to manage multiple priorities simultaneously - orientated on results
Proactively identifies Human Capital solutions to resolve issues and advance business strategy.
The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
Provide coaching to local management and team members to address concerns, mitigate organizational risk and promote a positive workplace culture
Provide leadership for employment practices, i.e. selection, recruitment, on-boarding, employee relations, retention, professional development, termination, ERISA, COBRA, ADA, etc.
Assist in the creation of job descriptions by working with other managers to understand the responsibilities of the role
Assist in job fairs or campus recruitment initiatives
Conduct New Hire Orientation
Ability to help evaluate potential training needs and prepare appropriate content based upon varied audiences while working around the needs of the business
Deliver training on topics such as Annual Enrollment, Harassment Free Workplace, or Leadership Skills training, etc.
Assist Team Members with any questions related to benefits, leave administration, and workplace culture
Partner closely with third party agencies on LOA’s, FLMA, and ADA for all ShopHQ locations
Consult with supervisors/managers in the administration of the performance management process and annual review process ensuring that all team members receive regular, timely, meaningful and actionable feedback on their performance
Investigations and Manage active workers compensation claims, lead workers compensation identify risk mitigation opportunities
Ensure progressive discipline is followed and tracked on all corrective actions
Coordinate volunteer efforts and community giving
Partner closely will EAP, United Way, American Red Cross, etc. as it relates to giving back in the community
Other duties as assigned by manager
QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
Bachelor’s Degree or equivalent experience in HR
3-5 years of experience in HR required
Experience working in distribution and/or call center or large non-exempt workforces preferred
Ability to influence and partner with different levels of the organization to achieve results
Proficient in Excel/Word/Outlook/PowerPoint
Outstanding Customer Service Skills
Excellent organizational and communication skills
Strong business and HR acumen, including strong problem solving skills, critical thinking and self-initiative
In order to ensure service levels, it is essential that the individual in this role be able to work a regular and reliable schedule as provided by management.
Given the significant responsibilities of this role, it is essential that this role be filled on a full-time basis only.
It is essential that the duties of this role be performed on-site at ShopHQ’s facility.