Pharmacy Technician, Trainee at University of Iowa in Iowa City, Iowa

Posted in Other 11 days ago.

Job Description:

The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking a Pharmacy Technician, Trainee to join the team. This position is under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas, also requires one on one contact with patients in their hospital room, discretionary patient room entry and collaboration with hospital unit staff. Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas. Provides functional supervision as required. All pharmacy technicians must be certified within one year of employment. If certification not achieved by the end of one year, individuals will be terminated.

Duties to include:

  • Provide patient/customer service. Communicate with the general public, patients, and other health care personnel in accordance with established guidelines. Receive and screen prescriptions for completeness and check for prescription readiness.
    • Conduct interview with patient or patient's representative to collect and record patient profile information.
    • Screen prescriptions for completeness and formulary status.
    • Determine waiting/pick-up time and fill out patient call check.
    • Triage prescription to appropriate team. Recognize workflow patterns for effective triage of prescriptions.
    • Answer telephone lines and triage phone calls per established policies and procedures.
  • Utilize and maintain the ScriptPro Robot
    • Fill cells/cassettes
    • Clean cells/cassettes
    • Map brand changes/assign drugs to cells
    • Return unwanted prescriptions to cells
    • Daily maintenance
  • Fill/refill prescriptions
    • Read label for accuracy and correct as needed.
    • Label and package the correct medication.
  • Accurately compound medications requested for prescriptions, clinic doses, and inpatients.
  • Answer the dedicated prescription refill telephone line.
    • Generate prescription refill label.
    • Verify address for prescription(s) to be mailed and the date medication is needed.
    • Fill out call check and note pickup time or date to be mailed.
  • Prepare prescriptions for mailing and shipping according to established policies and procedures.
  • Perform inventory maintenance activities.
    • Return to stock medications that have not been picked up by patients
    • Order supplies from Hospital Stores.
    • Perform daily and monthly drug inventories as requested
  • Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits.
  • Perform activities involving narcotics and controlled substances including:
    • Conduct weekly and monthly inventories
    • Order replacement supplies from internal source
    • Audit records associated with dispensing of narcotics and controlled substances
    • Resolve discrepancies on issuance forms
  • Conduct assigned audits in patient care clinic areas (Certified Technicians Only)
    • Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references.
  • Maintain area orderliness and cleanliness.
  • Assist in on the job training of new technicians.
  • Coordinate technical activities with other members of team.

  • University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

    Percent of Time: 100%

    Schedule: Primarily work 8 hour shifts between 12:00 pm - 8:30 pm, Monday-Friday

    Location: Ambulatory Care Pharmacies

    Rotating: Occasional 3:00 pm - 11:30 pm shifts, occasional weekends

    Pay Grade: 08

    Benefits Highlights:

    • Regular salaried position located in Iowa City, Iowa
    • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
    • For more information about Why Iowa?, click here

    Minimum Eligibility Requirements:

    • High school graduation including a general mathematics course, or the equivalent.
      • Effective July 1, 2021, all pharmacy technicians must register with the Board of Pharmacy prior to commencement of employment in an Iowa pharmacy.
      • Effective July 1, 2009, a Pharmacy Technician (Trainee) must be registered with the Pharmacy Board. All pharmacy technicians must be certified within one year of employment. If certification is not achieved by the end of one year of employment, individuals will be terminated. (Per Board of Pharmacy Administrative Rules (Iowa Administrative Code 657, Chapter 3, Pharmacy Technicians)
    • Experience requirement:
      • Two years' experience in a position directly related to natural sciences, or
      • Two years post high school education in the natural sciences or related area, or
      • A combination of related experience and related post high school education to equal two years.

    Desired Qualifications:

    • Ability to perform ratio/proportion equations,
    • Experience with inventory maintenance activities,
    • Experience working in team environment,
    • Experience working in detail-oriented work environment,
    • Knowledge of windows based computer programs,
    • Experience working in environment requiring accuracy,
    • Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.
    • Prefer National Career Readiness Certificate at Silver Level.
    Application Process: Resume preferred as part of the application process.

    Job openings are posted for a minimum of 10 calendar days. Applications will be accepted until 11:59 PM of the closing end date.

    Successful candidates will be subject to a criminal background check.

    Additional Information
    • Classification Title: Pharmacy Technician, Trainee
    • Appointment Type: Merit
    • Schedule: Full-time
    • Pay Level: 08
    Contact Information
    • Organization: Healthcare
    • Contact Name: Penni Berger
    • Contact Email:

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