Referral Coordinator 1 at Conviva in Fort Lauderdale, Florida

Posted in Other 12 days ago.





Job Description:



Description




Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry.


The Referral Coordinator 1 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.




Responsibilities




The Referral Coordinator 1 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.



Required Qualifications



  • At least 1 year, or more, of Referral experience

  • Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

  • Proficient with Medical Terminology

  • Experience with Electronic Medical Records

  • Excellent professional communication abilities, at all levels within the organization and with patients, at all times

  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications



  • High School Diploma

  • Bachelor's Degree in Healthcare or Business Administration preferred

  • Bilingual English/Spanish preferred

  • Knowledge of ICD 10 and CPT coding

  • Medical Assistant or Professional State Certifications related to healthcare


Additional Information




Schedule: Monday - Friday 8:00 AM to 5:00 PM



Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.



Alert:



Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.



Interview Format: MODERN HIRE



As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor.This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.


If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.


If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.





Scheduled Weekly Hours




40


https://humana.wd5.myworkdayjobs.com/Conviva_External_Career_Site/job/Fort-Lauderdale-FL/Referral-Coordinator-1_R-267827/apply



If you are an existing CenterWell or Humana associate, please apply through go/associatecareers using a Chrome or Edge browser.




var hurl = $('.seourl-link').text();$(".apply-btn").attr("href",hurl);$(document).ready(function(){if(current_job.seo_url.length > 0){var test = current_job.seo_url;$('
More jobs in Fort Lauderdale, Florida

Other
about 2 hours ago

Conviva
Other
about 2 hours ago

Humana
Other
about 2 hours ago

Humana
More jobs in Other

Other
1 minute ago

SSSUSA
Other
1 minute ago

SSSUSA
Other
4 minutes ago

SES