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Job Description Summary: Job brief The EIS HW Operations teams is responsible for hardware testing, inventory forecast, supply chain, onboarding of merchants, shipping hardware to merchants and handle L1 and L2 merchant support. The team looking for a junior Engineer who is willing and open to work on different tasks handled by the team. The candidate would be part of a cross-functional team that is responsible for the supply chain management, from hardware evaluation, testing, warehouse and handling support. Additionally, ideal candidate would be one who has scripting knowledge and can help with automation and manual testing.
•Responding to technical support tickets.
•Contacting clients to find out the nature of the technical or IT issue.
•Diagnosing and narrowing down problems.
•Proposing simple and effective solutions.
•Suggest supply chain solutions for process improvements
•Identify process bottleneck and implement solutions in a timely manner
•Document step-by-step procedures for the supply planning process
•Provide constructive feedback
•Build and maintain good relationships with vendors
•Bachelor's engineering degree
•Previous work experience as a technical support engineer
•In-depth knowledge of supply chain engineering operations and best practices
•Ability to troubleshoot complex software and hardware issues.
•Great interpersonal and communication skills
•Critical thinker and problem-solving skills
•Good interpersonal skills.
•Good time-management skills
•Great interpersonal and communication skills
Nice to Have
•Knowledge about the Fintech industry
•Worked withVerifone devices
•Automation of hardware and software testing
•Basic scripting knowledge
•Knowledge of robotics and automation
Travel Percent: 0
For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal's 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
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