Native American Liaison at Billings Clinic in Billings, Montana

Posted in Other 11 days ago.

Job Description:

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.  Click here to learn more!

Native American Liaison

BILLINGS CLINIC FOUNDATION (Billings Clinic Main Campus)





Employment Status:

  Full-Time (.75 or greater)

Hours per Pay Period: 

 1.00 = 80 hours

Starting Wage DOE:

  $54,600 - $72,800

The Native American Liaison will be a primary resource for the coordination of efforts to foster positive relations with our regional Native communities, the Native patients we serve, and improve our internal Billings Clinic workforce diversity, equity, inclusion and belonging. Responsibilities include, but are not limited to, the development of cultural and education programs to increase levels of awareness and assist in the incorporation of cultural understanding into all aspects of the Billings Clinic patient and family experience. The Liaison will provide professional support to our Billings Clinic regional and business development staff as they work to build relationships and partnerships in our region, including relationships with Indian Health Service, Tribes, Tribal Colleges, Native-owned businesses and individuals. The incumbent will work internally to ensure diversity, equity, inclusion and belonging for all employees, including our Native employees, as well as mentor our employees to enhance equity, inclusion and belonging for all patients and families as we serve their healthcare needs. This individual will be part of the team that identifies and pursues external partnerships and funding opportunities to advance the organization's strategic priorities.

Essential Job Functions

* Reviews internal climate studies and partners with Billings Clinic Director of Diversity and Inclusion, Director of Organization and Talent Development and other leaders to create educational content for Billings Clinic employees that promotes understanding and inclusion of diverse perspectives and experiences, specifically Native cultures.

* Collaborates in the development of cultural orientation, education and recognition materials for Billings Clinic personnel that improve communication, attitude and perception, and increases inclusion and belonging for our Native employees.

* Identifies, documents and accesses tribe-specific Native cultural expertise to assist in the development and/or presentation of education, research and healthcare that authentically incorporates Native perspective into these activities.

* Works to strengthen healthcare, education and research coordination between Billings Clinic regional staff and Indian Health Service (IHS) units, Tribes, Tribal Colleges and other organizations to forge lasting relationships and to ensure Billings Clinic is offering healthcare, research and education services that are valued by Native patients and families.

* Assists in regional business outreach to foster partnerships that serve Native populations.

* May assist in recruiting activities to improve recruitment of a diverse workforce.

* May assist in the resolution of patient/family complaints or services issues.

* Partners with Billings Clinic leadership and facilities team to create the right physical environment to be welcoming and sensitive to the unique needs of Native patients, visitors and staff. 

* Participates in external funding of strategic priorities and ensures compliance with program/funder criteria. Assists in gathering data and outcomes monitoring/reporting required by external funders.

* Utilizes performance improvement principles to assess and improve quality. Coordinates information regarding this program with other health care organizations in our region and nationally.

* Identifies needs and sets goals for own growth and development; meets all mandatory system/departmental requirements.

* Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.

* Identify system-related problems and work collaboratively with providers, administration, and staff to resolve.

Minimum Qualifications


* 4 Year Bachelor's Degree in the following related fields or equivalent experience in Behavioral Health, Public Health, Health Care Administration, Social Work or Nursing
* Preferred Graduate Degree - Hospital Administration, Leadership. Organizational Development or related field


* 5 Years of experience with and comprehensive knowledge of Native cultures
* Experience developing employee training programs and communicating with external partner organizations and leaders regarding the needs of Native Americans


Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

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