Manager, Revenue Operations at DaVita in Federal Way, Washington

Posted in Other 11 days ago.

Job Description:

32275 32nd Ave S, Federal Way, Washington, 98001, United States of America

  • Excited to grow your career?

    We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply.

    Our people make all the difference in our success.

    Here's what you can expect as a Special Projects Manager for Revenue Operations (ROPS), Registration Innovation Team at DaVita:

    This position will understand the intricacies of the Revenue Cycle and initiate/drive project work that affects the bottom line of the organization and helps take Registration to World Class via strategic, measured, and intentional methods of improving the team. The ideal candidate in this role will have excellent written and/or verbal communication, analytical skills and demonstrate ability to think critically and operate autonomously.

    Managers will be able to synthesize findings through root cause analysis and/or data analytics, knowledge from previous projects and relationships with business partners in order to recommend, facilitate and drive process improvements. Managers will see the process through from start to finish in terms of gathering data, communicating with stakeholders, implementation, and post-implementation plans. Managers will support the team by providing guidance and feedback.

    Responsibilities include, but are not limited to:

    • Initiate and drive work streams of projects that directly impact the department's overall health. This includes being able to create and maintain a robust project plan, set challenging goals and deadlines per executive asks, calculating impact to Yield, Bad Debt, and overall project ROI, and solution analysis. A Manager will also lead project updates with executives and stakeholders.

    • Drive strategic planning by proactively monitor team's book of business outcomes and findings through data analytics and/or trend analysis and root cause analysis. Take these findings and develop/pitch/initiate/manage process improvements in the areas with the most significant impacts to the organization.

    • Manage project team members by meeting on an ongoing basis, facilitate project team next steps through data driven findings.

    • Meet with leadership regularly to maintain relationships with, and provide high level updates and results on initiatives.

    • Ad hoc data analytics and deep dive requests.

      Minimum Qualifications:

    • High school diploma or equivalent required; Bachelor's degree preferred

    • Minimum of four (4) years' experience

    • Project Management Experience preferred

    • Experience in an operational leadership role preferred

    • Proven ability to be successful in an autonomous work environment

    • Intermediate Proficiency in all Microsoft Office Applications

    • Experience with data analysis and/or process innovation

    • Strong ability to create and/or communicate executive level materials

    • Demonstrated ability to conduct and interpret quantitative and qualitative analyses

    • Demonstrative technical and/or statistical understanding (SQL, Tableau, Access, etc.)

      Here is what you can expect when you join our Village:

    • A "community first, company second" culture based on Core Values that really matter.

    • Clinical outcomes consistently ranked above the national average.

    • Award-winning education and training across multiple career paths to help you reach your potential.

    • Performance-based rewards based on stellar individual and team contributions.

    • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

    • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

      Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

      Why wait? Explore a career with DaVita today.

      Go to to learn more or apply.

Full vaccination against COVID-19 or weekly COVID-19 testing, in addition to wearing a mask, is required. A medical/religious exemption is required for any unvaccinated teammates planning to visit a clinic or working on any of our federal contracts.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace
    ®, backup child and elder care, maternity/paternity leave and more

  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

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