Office Support Specialist at Ricoh USA in Southfield, Michigan

Posted in Other 16 days ago.

Job Description:

Qualified candidates for this position should be fully vaccinated by 1st day of hire for the Covid virus. Ricoh will evaluate requests to reasonably accommodate qualified candidates who have not been vaccinated because of a disability or sincerely held religious belief, practice, or observance.

Reimagine your future.

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. Join us as an Office Support Specialist where you will perform various legal office support services at an on-site customer location in a professional law firm. The ideal candidate is a self-starter with a customer-focused mindset.

Job Responsibilities

  • Perform daily office operations in a law firm which may include: courier runs (using personal vehicle, eligible for mileage reimbursement program), print and copy services, mail processing, reception, hospitality and other services

  • Supply, sort, and distribute incoming and outgoing mail

  • Complete print and copy projects accurately and on-time

  • Perform deliveries and pickups; may require travel between site locations

  • Ensure the office is well-kept, neat, and presentable for customers

  • Communicate professionally with customer contacts

  • Work with legal technologies, records, processes, tracking, and documents, which may be time sensitive and confidential

  • Model the Ricoh Way behaviors to represent our brand positively and professionally.

  • Perform other related duties as assigned

Minimum Qualifications

  • High school diploma or GED required

  • 1 year of customer service experience required

  • Basic understanding of Microsoft Word and Outlook required

  • Strong written and verbal communication skills required

Preferred Qualifications

  • Previous experience in a legal environment preferred

  • Experience with legal processes and documents strongly preferred

  • Previous mailroom experience preferred

  • Experience with legal technology such as document management systems, cost recovery, and charge back systems (examples: Copitrak/Equitrac, etc.) strongly preferred

  • Basic understanding of Microsoft Excel preferred

  • Self-motivated, adaptable with strong problem-solving skills preferred

At Ricoh, you will learn the skills you need to advance and fulfill your career ambitions. This is an ideal opportunity for hospitality, retail, food service and customer service-oriented workers looking for a position in a professional office environment with office hours and regular schedules.


The Office Support Specialist position comes with competitive starting pay and generous employee perks and benefits that include:

  • Competitive starting pay

  • Vacation eligibility after only 30 days on the job

  • Seven paid holidays plus five paid floating holidays per year

  • Health, dental and vision coverage after 30 days on the job

  • Paid sick time

  • Unparalleled training and growth opportunities

  • College Tuition reimbursement

At Ricoh, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. Together, we inspire remarkable innovation. That is how we live the Ricoh Way. And with our commitment to ethics, you can be sure that we are doing it with transparency, integrity and corporate social responsibility.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

Become a valued member of our team. Click APPLY now or join our Talent Community for updates on future job postings.

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