Case Manager at New Season in Fayetteville, North Carolina

Posted in Other 5 days ago.





Job Description:



Employee Name:


Reports to: Program Director


Job Code: 408


Department: Clinic


FLSA: Non-Exempt


Direct Reports: 0



New Season:


For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").


Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.




Job Summary:


The successful candidate will support clients with opioid dependency to successfully integrate within their community. The QMHS will provide intensive case management services including facilitating linkages between CBHC, healthcare providers and other community services. The Case Manager is an integral member of client-centered treatment teams and monitors services provided by other staff in following clients' progress towards their goal of well-being and independence. This is a wonderful opportunity to have a positive impact on these client populations. Duties and






Essential Functions:



  • Works with clients to assess strengths, abilities, needs, and preferences.

  • Promotes recovery-based care by helping clients with practical information and life skills.

  • Coordinates, makes referrals, or arranges for appropriate community resources as needed.

  • Maintains communication with clients, family members and ancillary service providers to assure responsiveness to client needs.

  • Advocates for clients to ensure equal access to services and equity of treatment.

  • Maintains appropriate medical records and completes billing documentation in a timely manner.

  • Strictly adheres to client's rights, confidentiality and HIPAA compliance.








Supervisory Responsibilities:


(This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)



None



Essential Qualifications:


(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).



Education/Licensure/Certification: HS Diploma Able to drive personal automobile with a valid North Carolina driver's license, insured vehicle and safe driving record Sensitivity to diverse populations.



Experience Requirement: 3 years of addition education or work experience





Required Knowledge: Knowledge of benefits and entitlements such as SSI/SSD helpful





Skill and Ability: Must possess excellent interpersonal and communication skills, be able to multitask, prioritize, be dependable and reliable.



Physical Demands/Work Environment:


(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)



Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard and other office equipment.



Talking: Ability to communicate with patients and fellow employees.



Hearing: Ability to hear normal conversations and receive ordinary information.



Vision: Average, ordinary, visual acuity necessary to observe patients and work on computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.



Physical Strength: Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally.




Working Conditions:


(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)



Mental Activities:


(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)



Reasoning Ability: Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.




Mathematics Ability: Basic mathematics skills required.



Language Ability: N/A


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