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Assistant Branch Manager at Sound Credit Union in Tacoma, Washington

Posted in Admin - Clerical 11 days ago.

Type: Full-Time

Job Description:

**$2,000 Sign-On Bonus**

Sound Credit Union is currently hiring an Assistant Branch Manager for our Pacific Avenue location. If you are interested in leading a strong team dedicated to helping the members in our community, then this is the position for you! This role would be perfect for someone with banking or credit union background who wants to leverage their leaderships skills to support, coach and help their team grow, as well as play a vital role in your branch’s success.



  • Perform routine to complex member transactions

  • Assist members with questions about credit union services and products

  • Handling/researching escalated member situations

  • Act as a resource for staff and members to answer complex questions and/or resolve complex problems

  • Opening new accounts

  • Processing loan applications

  • Directly supervise employees in the branch and maintain a highly motivated, well-trained staff

  • Control the vault which includes preparing and forwarding the order for cash to Loomis and Accounting

  • Prepare, update and maintain daily/monthly Teller Statistic reports and loan reports

  • Act as lead in the absence of the Branch Manager

Our Assistant Branch Managers provide guidance to our members and to the branch team. Responsibilities include managing while the branch manager is away, delegating tasks to employees, performing audits, acting as vault teller, and handling cash shipments. This position leads a team that fosters belonging, growth and empowerment in the workplace.


  • 2 years financial industry experience

  • 2 years of supervisor or leadership experience

  • New account experience required

  • Lending experience preferred

  • High School Diploma or equivalent

  • This position requires physical, in-person, face-to-face interaction.

  • Employer sponsorship to secure or maintain employment authorization not available. 

You will need availability : Mon-Fri 8am-6pm and Sat 9am-1pm



  • Full Medical, dental, vision, and disability for the employee - paid by Sound!

  • 3 weeks PTO

  • Employee bonus program

  • 401K w/ 4% match - Plus discretionary profit share of up to 5% of annual salary! 

  • Paid Federal holidays

  • Gym/lifestyle reimbursement

  • Tuition Assistance

  • ORCA pass

  • True work/life balance


Pay: $22.98 - $28.73/hr Depending Upon Experience & $2,000 Sign-On Bonus!  


About Sound Credit Union: Sound Credit Union (Sound) was founded in 1940 and is one of Washington State’s largest credit unions. We have 29 full-service branches located throughout the Puget Sound region.

Sound’s purpose is “to stand with you through all waves of life”. Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. At Sound, we pride ourselves on making connections with our members, employees and community. Here at Sound, Diversity, Equity, and Inclusion are core to who we are and how we operate every day. Together, we strive to be champions for inclusion as we continue to build a culture that encourages, supports, and celebrates the diverse perspectives of our employees, members, and the communities we serve. Our employees are dependable, genuine, inclusive and resourceful. Besides competitive pay, we offer career growth and we hold a benefits package that’s consistent with our purpose, personalities, and values. Everyday our team is living out the credit union philosophy of “people helping people”. We’d love to share more about why Sound is somewhere you want to be, apply now and visit our website at:  

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

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