Configuration Manager at The Judge Group Inc. in Los Angeles, California

Posted in Other 6 days ago.





Job Description:

Location: REMOTE

Description: Our client is currently seeking a Configuration Manager with expert knowledge of Service Now.
This person must work EST hours to coordinate with people in Europe.


Configuration Manager: A Manager with the ability and authority to ensure daily end-to-end delivery of Configuration Management services in accordance with this Configuration Management Plan. Specific responsibilities include:


• Managing the day to day activities of the process, including establishing priorities and work assignments

• Tracking compliance to policies and procedures and resolving / escalating any compliance issues

• Facilitates Configuration Management audits

• Reviews critical incident outage resolution results and responses and dispositions of failed changes due to CMS related issues

• Facilitates communication and engages business and IT management to encourage configuration management efforts and value proposition

• Engages with strategic projects to ensure Configuration Management can deliver required CMS functionality within project timeframes

• Reviews and approves all changes to the CMS infrastructure where applicable

• Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed

• Mentors the organization on Configuration Management services, concepts, policies and procedures

• Chairs the Configuration Control Board (CCB) and enacts changes as directed

• Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the CMS

• Reviews and approves all requests for administrator log on credentials / access rights to the CMS infrastructure

• Reviews and publishes configuration management reporting.


Joy Provenzano


The Judge Group


732-497-4246


jprovenzano@judge.com






Contact: jorovenzano@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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