Manager, VBC Product - Clinical Operations at U.S. Renal Care in Plano, Texas

Job Description:

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

The Manager of Clinical Operations VBC Product will support leaders within the Value Based Care team, with a focus on product enhancements and implementation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.

• Assist with and manage projects that have impact to value based care clinical workflows and care model design.


• Works collaboratively with analytics, operational team, and care teams to document process, identify areas of opportunity, and support analytics and product reporting capabilities.


• Participation in clinical operational initiatives that involve technology, including both clinical performance improvement and/or launch of new workflows.


• Work with the Education Manager to provide super-user training and support on new product features including technical guides and training tools as needed.


• Continuously identify opportunities to drive product efficiencies - improving quality/consistency of care and driving down cost of care including managing enhancement backlog.


• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.


• Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.


• Regular and reliable attendance is required for the job.

QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:

• Bachelor's degree in related field or equivalent experience required.


• Three (3) plus years of experience with multidisciplinary teams preferred; other relevant experience will be considered; previous technical product experience a strong plus.


• Registered Nurse (RN), Registered Dietitian, Social Worker, or Pharmacist license/certification strongly preferred.


• Must have proficient computer skills, including Microsoft Office (Word and Outlook); proficiency in USRC applications required within 90 days of hire.

U.S. Renal Care is an Equal Opportunity Employer/Disabled/Veteran.

Additional Information

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