Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
In 2020, Eurofins generated total revenues of EUR â‚ 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years
Basic Function and Scope of Responsibility:
Transplant Genomics Inc. ("TGI") is a molecular diagnostics company committed to improving organ transplant outcomes with non-invasive serial monitoring guided by genomics. TGI's product portfolio of both individual and combined blood gene expression and dd-cfDNA testing iscapable of reliably detecting subclinical kidney rejection and acute rejection in kidney transplant patients with stable kidney function.
The Regional Transplant Manager (RTM) is the account "lead" and is primarily responsible for; 1) generating account demand for TGI product offerings with new customers, 2) onboarding and educating on ordering process and sample collection, and 3) ultimately assuring a positive customer experience by demonstrating and delivering our Value Proposition(s) through our clinical, provider, patient, and practice management support systems and resources
The Regional Transplant Manager will support the financial objectives of the assigned territory by effectively implementing Transplant Genomics' sales and marketing strategies to grow product portfolio volume and revenue. The Regional Transplant Manager is expected to be in-field client facing personnel supporting all commercial company endeavors.
Transplant Genomics, Inc. is searching for a Regional Transplant Manager (Sales Representative).
Essential Job Duties:
Achieve 100% of sales quotas for assigned territory
Achieve and strive to exceed performance metrics as determined by Sales team leadership
•Analyze information and data to be used in the development of a territory plan to achieve financial objectives --maximizing call schedules, targeting, and appropriate company and test positioning
•Travel locally and overnight, visiting existing and prospective clients and effectively covering the geographical territory as assigned for all client promotion and service activities.
•Attend all internal company meetings, clinical conferences and symposiums, and other group functions as assigned.
•Organize, prioritize and perform sales activities which must adhere to business needs and objectives set annually by Sales Management and will include territory routing, call activity, and pre-call planning goals.
•Collaborate with MSL's, FSL's, Client Services, and peer sales representatives and leaders within the larger Eurofins U.S. Clinical Diagnostics market on strategic cross-selling initiatives.
•Develop and implement a territory and strategic sales plan involving multiple stakeholders in the growth of the TGI Eurofins' TruGraf blood test.
•Maintain and organically grow the patient base at existing accounts and ensure client satisfaction through consistent and ongoing client contact
•Gain new use with prospective new clients via demand generation, communicate medical, clinical and patient outcome benefits, deliver product information and prepare quotes and proposals within company guidelines
•Strive to advance account opportunities through the sales continuum process from; prospect, target, customer, and client stages
•Effectively prepare and deliver formal sales presentations to clients and tend to all provider and patient needs.
•Follow through after initial customer adoption to expand use and maximize test utilization where appropriate and ensure timely fulfillment of test results
•Conduct client business reviews throughout the year to retain and grow client business
Account Onboarding, Education, and Support:
•Training, educating, and in-servicing customers on our products, associated pathways for ordering and reimbursement, and driving appropriate product utilization
•Establish clinical communications and administrative support through technical presentations, review of scientific literature, executive account meetings, and specimen collection demonstrations
•Develop and manage relationships with transplant care teams and office staff
•Follow through after implementation to ensure solid product adoption, maximize test utilization, and ensure accurate documentation standards are maintained for sample processing and reimbursement
•Work to control customer level error rate through development and implementation of process and training
•Assist in the development of new tools and tactics to increase the effectiveness of sales strategies (i.e. Sales Advisory Board)
•Provide case support as needed to drive business and support client services in contacting patients directly to schedule blood draw logistics
•Communicate with clinical, sales and marketing teams to address technical and clinical questions
•Facilitate appeals process with Market Access on behalf of patients and providers
•Perform routine weekly & monthly administrative duties by established due dates
•Enter call notes into Salesforce.com asap but no later than Friday of the same week the call was made
•Assist marketing dept. with research opportunities, data collection, customer reviews and promotion development
•Update sales continuum of all Target accounts in Salesforce.com to identify sales phase and account potential
•Submit expense reports within 30 days of being incurred
•Complete assigned departmental and corporate trainings
•Develop and maintain an effective/professional working relationship with external customers and internal colleagues to provide the best service possible
•Represent department and organization professionally and favorably and in accordance with established Company standards and associate attributes at all times
•Other sales, promotional, business development, and customer service duties as assigned by management
Essential Knowledge, Skills and Abilities:
Bachelor's degree required, sciences or business administration preferred
At least 5 years of direct sales or other relevant 'on the job' experience, OR clinical transplant or nephrology experience with patient and provider practice management involvement
Sales experience in transplant diagnostics, laboratory services or medical sales is preferred
Ability to travel up to 80%
Customer service focused and professional attitude
Self-starter who takes control of all account sales processes and solves problems, prioritizes tasks, and mobilizes resources to achieve sales objectives
Goal oriented, with excellent time management and organizational skills
Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
Excellent verbal & written communication skills
Keenly attentive to detail
Ability to keep sensitive information confidential
High level of proficiency with PC based software programs, specifically Microsoft Excel, SF.com, iPad and associated apps
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions
*"Must be vaccinated due to interaction and exposure to clinical operations, patients, and healthcare providers"
The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is full-time, Monday - Friday 8:00am - 5:00pm.
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
To learn more about Transplant Genomics, Inc., please visit the following websitestransplantgenomics.com and www.eurofinsus.com.