Project Manager at Appspace Inc. in Dallas, Texas

Job Description:

Founded in 2002 and headquartered in Dallas, TX, Appspace's platform helps organizations build an exceptional workplace experience with simple communication and space management tools. With offices in the US, UK, UAE, and Malaysia, plus remote experts in a dozen other countries, we provide global support to thousands of customers that trust us to help them communicate with their teams and modernize their workplace experiences.

Appspace is a product-first company with a dedicated and passionate team that loves our product and wants our customers to be successful and happy. As we grow into our next phase as a company, we must become a first-class product management company with strong product leaders capable of partnering to document the product strategy and the development plan.

Job Summary:

As a Project Manager, you will be responsible for leading and managing key customer projects within our Enhanced Services delivery team. This is a hands-on role, requiring you to both manage projects, as well as execute on some of the deliverables. Successful delivery will require coordination and teamwork across other areas within Client Services as well as marketing, product development, and sales. The successful incumbent will need excellent communication skills, be a great listener, have strong analytical skills, and confidently navigate the project methodology for the benefit of our customers and our company. You will interface with multiple cultures and global time zones and, in return, will have flexible work hours.

Job Responsibilities:

• Responsible for management of customer projects, including ability to develop and execute on a project plan, identify and manage risks, monitor and report progress.
• Responsible for the development and implementation of project plans and schedules, including resource forecasting.
• Coordinate internal resources and third parties in alignment with project schedule.
• Create, maintain, and deliver project artifacts to the customer project team.
• Manage the customer relationship in partnership with the Customer Success and Sales teams.
• Actively perform risk management and mitigation.
• Ensure that all projects are delivered on-time within the approved project scope.
• Manage changes to the project scope, project schedule, and project costs using appropriate change management processes.
• Actively participate in review and retrospective exercise to identify lessons learned.
• Report and escalate to management as needed.
• Own project status reporting internally and externally.
• Work in an agile environment following scrum development processes.

Job Requirements:

• 5+ years previous experience with project management, preferably with SaaS implementation experience
• Bachelors degree in Business, Computer Science, Information Technology, or related field
• Customer-facing roles with executive interaction
• High-integrity, team player with demonstrated leadership skills
• Strong communication and presentation skills
• Strong personal time management skills
• Ability to adapt to evolving priorities
• Experience with Google Suite preferred

Benefits:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:

• Unlimited PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• A casual dress work environment
• A company provided laptop (choice of Mac, PC, Chromebook)

Appspace Inc. is an equal opportunity employer. All aspects of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training are decided based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion or belief, marital status, sex, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation, or related medical conditions), gender, gender identity and/or expression, genetic information, sexual orientation, family or parental status, veteran status, or any other status protected under federal, state, or local laws. Appspace is committed to creating a diverse and inclusive workplace and does not tolerate discrimination or harassment of any kind.

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