Boston Certified Community Behavioral Health Clinic (CCBHC) Recovery Navigator at Bay Cove Human Services, Inc. in Boston, Massachusetts

Posted in Other 10 days ago.





Job Description:

Mission Statement: Bay Cove Human Services partners with people to overcome challenges and realize personal potential.


Job Summary:


The Boston CCBHC is a Substance Abuse and Mental Health Services Administration (SAMHSA) funded program aimed at increasing access to and improving the quality of community mental health and substance use disorder treatment services. The Boston CCBHC Recovery Navigator will play a critical role in the successful implementation of the CCBHC expansion by working with members to overcome barriers and stigma and by assisting members to understand their medical and behavioral health system of care. This position contributes to Bay Cove's mission by working in a program providing access to services that address the needs of community members most impacted by deleterious social determinants of health. This is a non-exempt position.


Supervisory Responsibilities: N/A


Essential Functions of the Position:


  • Provides brief interventions in community settings to educate CCBHC members on the availability of behavioral health services and assist members with navigating into a sustainable system of care

  • Educates and empowers members on behavioral health interventions.

  • Serves as a liaison between clients, healthcare providers and human service agencies to reduce barriers to care and assures clients receive the care they need when they need it

  • Conducts assessments of health risk and service needs including an assessment of members' strengths, preferences and preferred family and community supports.

  • Develops a member directed service plan and documents the plan in the EMR

  • Collaborates closely with SAMHSA grant contracted Designated Collaborating Organizations and ensures appropriate referrals based on level of care needed to optimize outcomes

  • Performs assessment of member's eligibility for entitlement programs (ie MassHealth, SSI,SSDI) and assists member with making linkages to a sustainable system of care

  • Organize and facilitate the effective functioning of the member's CCBHC care team, including coordinating meetings, facilitating communication and documentation.

  • Drive referrals regarding connections to any community or social services that align with the member's needs and goals.

  • Provides coaching and support to clients as needed.

  • Other responsibilities as assigned by the supervisor

Requirements for the Position:


  • Bachelor's degree in social work, psychology, counseling or related field required.

  • A High School diploma or GED plus two years direct care experience providing services to adults and families with mental health issues or related populations can be substituted for the above degree requirements with a preference for individuals with lived experience.

  • Experience in working with the target population of the Boston CCBHC; low income, uninsured and underinsured adults with serious mental health challenges and/or substance use disorders and children and adolescents with serious emotional disturbances

  • Professional writing and oral communications skills.

  • Possesses knowledge of substance abuse assessment, recovery principles

  • High degree of personal organization, attention to detail, and time management skills.

  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.

  • Use of personal cellular telephone for work communication.

  • Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.

  • A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Mission Traits:


  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.

  • Works with integrity and respects the dignity and value of all individuals.

  • Exhibits mission through job knowledge, pride in work role, and advocacy.

  • Promotes diversity and inclusion of all individuals.

  • Works in a collaborative, compassionate manner with stakeholder/ partners.


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