ServiceNow ITOM Consultant at Cognizant in Phoenix, Arizona

Job Description:

Cognizant is seeking a strong ServiceNow ITOM Consultant for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. 

“Remote Candidates will be considered, however must be willing to relocate post Covid”

 

Job Description :  

• ServiceNow ITOM Architect Should have relevant experience of 7+ years and 9+ Years of Total experience.


• As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications


• The ITOM Technical Architect is comfortable in Jason scripting and coding ITOM solutions, namely Event Management, Discovery, Service Mapping and Orchestration


• Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations


• Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.


• Sound knowledge in CMDB and it operation management  


• Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management


• Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping


• Knowledge on identification , classification rule in CMDB


• Knowledge over event and alert rule  


• Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies 


• Required Hands on experience with ServiceNow ITOM implementations


• Required Knowledge of ServiceNow CMDB Architecture.

 

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.