Precision Ag Specialist at Papé Machinery, Inc. - Agriculture & Turf Division in Tangent, Oregon

Job Description:

PAPÉ MACHINERY, INC. – AGRICULTURE & TURF DIVISION –

TANGENT, OR REGION

PRECISION AG SPECIALIST:

The Papé Machinery Precision Ag Specialist will be the regional “expert”, key contact and first line of support for assisting store members in all departments in configuring, quoting, setting up, and supporting John Deere Precision Ag and other Integrated Solutions related products. In addition, the Precision Ag Specialist must be able to explain the customer value of the John Deere Precision Ag strategy, the features and benefits of each product, MyJohnDeere.com, Operations Center, JDLink and Stellar Support website navigation. Duties and responsibilities will include but are not limited to:

• Assist customers with direct sales of precision ag solutions.


• Assist customers with troubleshooting issues and resolving customer complaints in a timely manner by coordinating repairs with responsible service department.


• Providing Precision Ag support in the defined region and assisting others as needed;


• Assisting the Integrated Solutions Manager in developing Precision Ag marketing and support initiatives;


• Assisting the Regional Sales Manager with Precision Ag Sales initiatives;


• Assisting in development and conducting internal mainstreaming/end user training including data management training in John Deere Operations Center;


• Continuously updating Sales and Product Support members on Precision Ag Support Resources;


• Assisting Product Support Managers with support issues and advising on support resources;


• Assisting Product Support managers in developing a Support Triage Procedure to streamline support timeliness and improve efficiency;


• Accurately accounting for time spent supporting Precision Ag to enable revenue capture;


• Conducting Precision Ag portion of End User Machine Delivery Training;


• Assisting with all Precision Ag Training and Mainstreaming;


• Assisting Territory Managers with configuring Precision Ag Solutions beyond basic AutoTrac;


• Keeping accurate log of support issues and solutions for future reference and training;


• Maintaining current on all JDU Precision Ag related training as identified by Integrated Solutions Manager.


• Responsible for any other assigned duties.

Preferred candidate will have extensive experience with Precision Ag products and related FarmSight related products, and experience in Product Support department operations and customer expectations. Must have strong computer and time-management skills, excellent interpersonal skills, and the ability to identify issues relating to Precision Ag and related technology solutions.

Why work for Pape’:

• Competitive pay based on your skills, training and experience level


• 
  Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs


• 
  Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.


• 
  Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape’ is known for their stability, their honesty and their integrity.


• 
  Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!


• 
  Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.


• 
  Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilitie

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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