Special Events & Sales Manager at Dogwood Canyon in Lampe, Missouri

Job Description:

Job Overview: The Johnny Morris Wonders of Wildlife Foundation is seeking a dynamic and driven Special Events & Sales Manager to join our team! This individual is responsible for selling and meeting with guests who are interested in booking group tours or special events held at Dogwood Canyon. This person will also coordinate and direct the execution of group tours and special events.

Job Overview: The Johnny Morris Wonders of Wildlife Foundation is seeking a dynamic and driven Special Events & Sales Manager to join our team! This individual is responsible for selling and meeting with guests who are interested in booking group tours or special events held at Dogwood Canyon. This person will also coordinate and direct the execution of group tours and special events.

Essential Functions:

• Process inquiries for group tours, special events, weddings or other functions at Dogwood Canyon and/or other foundation properties (phone calls, on-property site tours of facilities, emails, and website inquiries) promptly with documentation.


• Meet with guests and conduct site tours of Dogwood Canyon facilities and/or other foundation properties.


• Negotiate and prepare contracts for tours, special events, food and beverages and/or other add-on services for Dogwood Canyon and/or other foundation properties with no pricing or contractual changes made without documented change authorization from supervisor and/or directors.


• Contract administration to include event entry into CRM and/or ticketing program, contract signatures and initial deposits, Banquet Event Orders, Facility Management Reports for all departments, Day of Schedules, deposit and payment reminders, final bill and all client collections.


• Facilitate setups for event third-party vendors, food and beverage services, and guest transportation within the park to make sure that all details agreed upon meet or exceed guest expectations.


• Prepare weekly and monthly event management and sales reports to be used for department coordination.


• Prepare marketing information for annual venue, food & beverage menu and advertising materials.


• Represent Dogwood Canyon at approved trade shows, FAM tours and events.


• Other administrative or operational duties as assigned.


• Performs other duties as assigned.


• Must adhere to all company/department safety standards and policies.


• Must be open to working mandatory/approved overtime.


• Must be open to working weekends/weekdays/nights when necessary/critical to support the business.


• Must be able to cover shifts at affiliate Conservation Attraction properties.


• Must have an approved driving record and operate a company vehicle if required/applicable.

MINIMUM Knowledge, Skills, Abilities, Education:

• Previous group and/or special event sales experience is required.


• 2 or 4 year degree preferred


• Proven competency working with Microsoft Suite.


• Experience preferred but not required working with Blackbaud ALTRU or any ticketing /POS systems


• Any combination of experience, education, skills, certification(s) etc. will be taken into consideration


• Must be able to work in an environment with exposure to sunlight, various animals, weather, loud sounds, low lighting, close quarters, high/low temperatures, etc.


• Physical- Requires walking/standing approximately 20% of the time; sitting approximately 60% of the time; lifting up to 80 lbs approximately 10% of the time; stooping, forward bending and crouching approximately 10% of the time.


• Manual Dexterity Requires the ability to operate telephones, facsimile machines, computers, and other general office equipment to record written information and maintain files.


• Any combination of experience, education, skills, certification(s), etc. will be taken into consideration
  


• Must be able to work in an environment with exposure to sunlight, various animals, weather, loud sounds, low lighting, close quarters, high/low temperatures, etc.

Additional Competencies:

• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.


• Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.


• Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.


• Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.


• Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.


• Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.


• High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.


• Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.


• Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.

We offer the following benefits by joining our team:

Full Time:

• Store/Attraction employee discounts


• Medical, Vision, Dental, Company Paid Life Insurance, LTD, STD, 401(k)


• Paid Time Off

Part Time:

• Store/Attraction employee discounts


• GAP Insurance


• Paid Time Off

About Us: Johnny Morris Wonders of Wildlife National Museum and Aquarium consists of an all-new 1.5-million-gallon Aquarium Adventure showcasing 35,000 live fish, mammals, reptiles, amphibians and birds, and immersive Wildlife Galleries that bring visitors eye-to-eye with the greatest collection of record-setting game animals ever assembled. Created by noted conservationist and Bass Pro Shops founder/CEO Johnny Morris, the 350,000-square-foot experience celebrates people who hunt, fish, and act as stewards of the land and water. Located next to Bass Pro Shops National Headquarters in Springfield, Missouri the campus is a centerpiece of Americas Conservation Capital in Missouris Ozark Mountains. Wonders of Wildlife has been voted Best New Attraction in America and Americas Best Aquarium by the readers of USA TODAY. For more information, visit www.wondersofwildlife.org

We offer the following benefits by joining our team:

Full Time:

• Store/Attraction employee discounts


• Medical, Vision, Dental, Company Paid Life Insurance, LTD, STD, 401(k)


• Paid Time Off

Part Time:

• Store/Attraction employee discounts


• GAP Insurance


• Paid Time Off