Technical Business Analyst-Remote at ReedGroup Management, LLC in Westminster, Colorado

Job Description:

Position Summary

As a Tecnical Business Analyst, you will execute on the Group Platform Transformation strategy development for your assigned workstream. You will collaborate closely with our cross-functional Group Benefits and the Enterprise partners as required. The platform will enable our organization to provide more efficient and improved customer service to both our Group Benefits B2B and B2C customers. It will provide our Consumers with a market leading customer experience and digitally enabled platform.

You are responsible for business analysis and the creation of and management of user stories; working with Safe Agile teams for your workstream, leading to the successful implementation and deployment of new functionality for the marketplace including the prioritization of the work given your assigned development team(s), ensuring that we optimize business value and customer satisfaction.

You execute on the Platform Transformation Strategy that is developed in partnership with the Group Benefit Leaders by working across organizational lines to create a positive outcome for the program. As part of these responsibilities, you will interface regularly with key internal stakeholders and external partners to resolve current product issues and implement current platform portfolio.

You will

• Plan, gather and structure information from a variety of stakeholders, Subject Matter Experts (SMEs) and other sources to understand and analyze business needs.


• Identify, describe, and communicate detailed business requirements as, Epics, Features, User Stories including Data Mapping across domains to enable technical development.


• Prioritize Features and User Stories continuously to maximize business value for each Sprint and Program Increment.


• Work with cross-functional teams to create and review acceptance test criteria, test plans and scripts (manual and automated) for UAT and Production.


• Be subject matter expert on domain and assist business with initial deployments/ issue resolution until transitioned to production support team


• Perform validation of Features and User Stories as necessary.


• Be Accountable for clarifying and/or reviewing user stories with the agile team in a timely fashion; empowered to make critical decisions quickly; Ensure user stories meet the definition of ready


• Manage features and stories from a customer perspective; identify, communicate and break down features to MVP


• Complete necessary documentation and engagement of teams such as Security, Legal, etc. for review and approval in collaboration with RTE and Scrum Master


• Ensure Agile Team is building to a future state vision.


• Act as the single voice for all stakeholders to the Team.


• Develop the acceptance criteria for the project - i.e. a succinct statement that defines when the project is done.


• Manage change request resolution with Business Sponsor and IT. - In collaboration with RTE and Scrum master


• Maintain connection to larger program.

You will report to Business Transformation Manager for GPT who reports to the Director, Business Transformation DeliveryYou have:

• BA/BS or equivalent work experience


• Minimum 5-7 years managing and successfully delivering complex and/or multi-year transformative programs across Business and IT.


• Experience working in a SAFe agile software development environment.


• Strong process and product management skills


• Deep understanding of technical capabilities with the ability to translate business needs into epic/feature capabilities focused on customer experience, agile product development, and requirement analysis


• Ability to construct/prioritize a program backlog with significant collaboration from IT, Business, Architecture, Vendor Partners and Agile leadership.


• Experience with Agile toolset (JIRA, JIRA-ALIGN, Confluence).


• Creative thinker with ability to think outside the box and translate strategies into actions.


• Excellent problem-solving skills with ability to juggle multiple priorities.


• Team player with proven ability to foster and manage working relationships within a matrixed environment with a positive attitude


• Strong influencing and communication skills with ability to socialize the strategy and roadmap at various levels of the organization, ability to "tell the story

Our promise

Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards

We offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.


• Competitive compensation package.


• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.


• Life and disability insurance.


• A great 401(k) with company match.


• Tuition assistance paid parental leave and backup family care.


• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.


• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.


• Employee Resource Groups that advocate for inclusion and diversity in all that we do.


• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Guardian has been helping people protect their futures and secure their lives for 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. We help people and their families pursue financial security and well-being in life, health, and wealth. We help companies take care of their employees. And we help people recover and thrive after unexpected loss.

From our founding in 1860, when a community of immigrants joined together to insure and protect their businesses and families, doing the right thing for our policyholders and customers has guided everything we do. Our dedication to customers has helped us remain one of the most highly rated in client satisfaction and financial strength. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com.

© Copyright 2021 The Guardian Life Insurance Company of America, New York, NY

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.