Appointment Coordinator at Bean Automotive Group - in Miami, Florida

Job Description:

Who We Are:

Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our 670 associates, located throughout our 4 locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver on every customer's expectation, one customer at a time!

What We Offer: 

Our associates enjoy competitive compensation and benefit offerings, among the best in the industry, and some of which include:

• 3 weeks of Paid Time-Off per year.


• Paid Holidays.


• 401(k) Retirement Plan with 50% Employer Match.


• Paid Health, Gap, Life and AD&D Insurance.


• Eligible for Dental, Vision, Short-Term, Long-Term, Voluntary Life Insurance.


• Paid Volunteer Time-Off Program.


• Award-Winning Wellness Program and Healthcare Premium Incentives.


• Employee Discounts.


• ASE certification reimbursement and paid continuing education program to further your career.


• Continued education, manufacturer hands-on and web-based training.

We presently have an employment opportunity for an Appointment Coordinator in one of our operations.  In this new role, the Service Appointment Coordinator is a specialized, highly trained and skilled member of the Service Team and handles inbound service reservation calls, confirms reservations, performs outbound follow-up calls for due/overdue service clients, Special Order Parts notifications, Additional Service Requests, billing, as well as outbound call campaigns as needed.

What are the day-to-day responsibilities?

• Excellent communication, listening and customer relationship skills


• Excellent organizational skills


• Bilingual – English and Spanish preferred


• High school diploma


• Maintain a courteous and professional demeanor


• Ability to work independently and be self-motivated

Position Requirements:

• Excellent communication, listening and customer relationship skills


• Excellent organizational skills


• Bilingual – English and Spanish preferred


• High school diploma


• Maintain a courteous and professional demeanor


• Ability to work independently and be self-motivated

Employment is contingent upon successful completion of a thorough drug and background screening to include MVR. Bean Automotive Group is an equal opportunity and drug free employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.