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Spa Administrator Goodyear at HAWAIIAN EXPERIENCE SPA in Goodyear, Arizona

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time





Job Description:

Company Overview

The Hawaiian Experience Spa concept was brought to Arizona in 2007 by our founders after they studied massage in Hawaii. We have since expanded and currently have a spa in Scottsdale, Chandler and Goodyear with more opening soon! We are the number one rated day spa in the Phoenix, AZ area because we commit to our ‘ohana (employees) and our ‘ohana commits to helping fulfill our Spirit of Aloha Commitment. The commitment not only involves us all helping the guests, it equally involves us helping each other.

Our Spirit of Aloha Commitment

To provide an awesome work experience for our ‘ohana.

To provide an exceptional Hawaiian spa experience for our guests.

To spread the Spirit of Aloha to everyone.

Pay, Benefits and Perks


  • Starting pay of $15 per hour

  • Excellent opportunities for advancement

  • Weekly Payroll!

  • Paid vacation increasing to three weeks per year! (FT Only)

  • Paid sick time (FT and PT)

  • Health insurance with employer contributions (FT Only)

  • AFLAC Benefits including; accident disability, short term disability, off the job disability, dental, accident, cancer treatment, hospitalization and more

  • 35% discount on products – buy them for yourself or as gifts for others 

  • Family discounts

  • Relaxed dress code and the freedom to be unique (i.e., piercings, tattoos, pink hair, are all great!) 

  • Training in all aspects of running a busy day spa

  • Breakroom with use of microwave and Keurig with coffee pods provided

Spa Administrators are very important members of the 'ohana. They provide the first and last impressions that our guests receive. They are responsible for ensuring that the therapists have accurate schedules and the supplies that they need to provide their services. Spa Administrators keep the spa clean and are always available to answer questions with a smile.  By doing these things Spa Administrators make sure every guest has the best Hawaiian Experience possible. 

Responsibilities and Duties

Every 'ohana member's job is to help to make sure each guest has an exceptional experience each visit. You will do this by:


  • Helping guests choose the best service and booking it in our system

  • Keeping the spa clean and neat all day to help the guests feel at peace during their visits

  • Check out guests smoothly to end their experience stress free

  • Inform guests of membership opportunities and sell memberships as appropriate

  • Set up lockers and other amenities for guests

  • File, scan and do other general office work

  • Do laundry, fold towels and robes, stock shelves with supplies

Qualifications and Skills


  • Desire, drive and focus to make each guest's visit exceptional

  • Ability and desire to multi-task

  • Desire to work at a fast pace

  • Desire to sell wellness plans, products and services to guests

  • Overtly positive attitude and friendly personality

  • Attentive to details 

  • Ability to learn a variety of challenging tasks

COVID-19 and Safety
 
Long before the current situation, Hawaiian Experience Spa’s number one concern has been the health and safety of our ‘ohana. Providing a positive work experience is one of our three key tenants and is shown in our Spirit of Aloha Commitment above. Some of standard our safety practices include:


  • The use of organic oils, lotions and other products to reduce your exposure to toxins.

  • Obtaining full name, address and other contact information for all guests before allowing them to get services.

  • Immediately and permanently banning from all of our spas any guest who acts inappropriate with a therapist. We have zero tolerance for this issue.

  • Always having a trained staff at the spa in addition to the therapists.

  • Providing regular inspections of, and maintenance of, all tables and spa equipment.

  • Full disinfecting and cleaning protocols for all spa surfaces, equipment, sheets, etc.

  • Offering of health insurance, disability insurance and other benefits.

During this pandemic we have, of course, enhanced some of our safety measures by increasing cleaning frequency, staggering appointments, maintaining common area social distancing, etc. While we cannot change the nature of the close physical contact inherent with our profession, and cannot eliminate all risks, we believe our ongoing safety protocols make for a safe and healthy work environment. Checkout our safety page for more details.




Salary:

$7.00


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