IIM BPO Logistics Operator at Konica Minolta Business Solutions in Chatsworth, California

Job Description:

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Position Objective

The ECM BPO Logistics Operator position is responsible for the movement and resting location of each box/file throughout the processing center. The ECM BPO Logistics Operator is responsible for paper file deliveries to and from customers, production supplies and physically moving files through the flow of the processing center. These tasks include supporting processing center associates, customers, and internal operations by utilizing internal systems and processes.

Essential Job Functions

Key Responsibilities

* Receiving and accepting shipping/receiving deliveries

* Coordinating box disposition

* Managing warehouse spacing and volume

* Work with production staff to move their work from station to station

Other essential job functions include, but are not limited to the following:

* Receive, schedule and transport customer files

* Create transportation quotes using established tools

* Use existing software solutions to manage box inventory and distribution

* Manage and provide documents/boxes to and from appropriate production individuals, when needed

* Keep production staff stocked with boxes at appropriate levels and distribute, as needed

* Coordinate all box locations within the warehouse

* Responsible for destruction services

* Performs other duties as assigned

Competencies (Knowledge, Skills and Abilities)

* Excellent interpersonal and communications skills

* Strong listening skills; ability to understand customers' needs and equate them to KMBS ECM BPO Services

* Ability to execute within a team structure

* Ability to collaborate with internal partners and external vendors

* Knowledge of Business Process Outsource, back-file and day forward scanning preferred

* Strong knowledge of Microsoft Word and Excel

* Strong knowledge of lean practices

Experience, Educational Reqts and Certifications

Education Requirements

* Two- year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experienceExperience Requirements

* One to three years of logistics experience in a BPO production environment

* One to three years of experience in BPO Services or a related industry

* One to three years of experience in a lean process environment

* Experience identifying and communicating business process improvements

* Experience servicing internal and external customers

* Experience working with external vendors/ partners

* Experience with efficiency training and production improvement

Konica Minolta Offers:

• Outstanding benefits package (including medical, dental, vision, life insurance)


• 401(k) plan with matching company contribution


• Generous holiday and paid time off schedules


• Ongoing professional development training


• Visible, exciting work supporting sales of cutting edge technology and workflow solutions.

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.