Director, Travel Industry Sales at Fairmont Austin in Austin, Texas

Job Description:

Director, Travel Industry Sales(Remote Considered)
Members of our sales team do more than sell the warm, engaging and anticipative service that Fairmont Hotels & Resorts is renowned for. Through your passion and motivation, you create memorable guest experiences by leading a team. You are professional and knowledgeable about your property and segments, develop your market and lead a passionate team and build strong relationships with your clients

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world!
• Flexible work arrangement
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal

• Primary point of contact to the luxury leisure, wholesale and business travel including government market and is an important ambassador for the property
• Lead travel industry sales team to ensure prompt and courteous service is extended to both internal and external customers
• Reach and exceed consistent achievement of sales objectives (monthly, quarterly, and yearly)
• Development and execution of successful business plan
• Responsible for account management, guest room sales, contract negotiations, customer service, and execution of flawless guest experiences
• Customer base will include travel agencies, domestic and international wholesale operators, extended stay guests and the business travel market
• Maintain accounts, contact, activity, and business details within the appropriate software applications
• Identify and solicit new accounts in segments assigned
• Execute marketing programs and promotions as needed
• Network with other similar Accor hotels and Global Sales Organization to maximize business opportunities
• Work closely with cross functional departments to ensure all details are in order for on property entertainment, hotel tours and guest stays
• Utilization of intelligence tools to clearly understand market share and identify strategies to grow and attract new accounts
• Involved in revenue management team and close relationship with Director of Revenue Management
• Maintain active presence in local community
• Coordinate with the needs for VIPs
• Conduct site visits, and organize FAM trips
• Duties include on property entertainment, sales calls and travel
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Coordinate business trips and appointments within assigned markets
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

• Previous leadership experience within sales required
• Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
• Computer literate in Microsoft Window applications and/or relevant computer applications required (Opera, Microsoft Office)
• University/College degree in a related discipline required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Organized and detailed oriented individual
• Strong solicitation, negotiation and selling skills
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Able to self-manage and take ownership of assigned tasks
• Experience with Opera PMS preferred

Fairmont Austin, a Forbes Travel Guide Four-Star property, recognized by the 2021 Condé Nast Traveler Readers' Choice Awards as the No. 1 Hotel in Texas and No. 21 Top Hotel in the World offers one of a kind luxury accommodations in downtown Austin. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS